The Event Supervisor position is an extension of the operations management team. This person works all of the events from start to finish and is in charge of leading a team of servers and bartenders. At D'Amico Catering events, the Event Supervisor is the main point of contact for our clients. Professional and friendly communication skills are required. Being responsible for successful events, the Event Supervisor must be organized, have good planning techniques, and display strong guest service skills.

The Event Supervisor position is full time, but varies in hours between seasons. January – March is the slowest time of year with hours generally around 25-30 per week. April – December is much busier and most of our Event Supervisors that want to work overtime, get the chance to frequently. Open availability is required on Thursdays, Fridays, and Saturdays, but other days are flexible and optional.

EXPERIENCE REQUIREMENTS:

1. 2+ years in a supervisory role

2. 1+ year of catering or restaurant experience

DUTIES AND RESPONSIBILITIES:

• Event Supervisors act as the Company contact at the event. Coordinate and communicate with the convener, kitchen and service staff to time the service sequence and distribution points and ensure a smooth, efficient, quality and successful event.
• Read and understand all event work orders and make an appropriate plan for the service staff in order to successfully execute the event and its timeline.
• Ensure that all pre-event set-up and side work is done in accordance to the event order and Company standards at D'Amico Catering.
• Demonstrate superior knowledge of service standards and techniques of the banquet servers; monitoring performance to ensure all procedures are followed and service are timely. Train, direct and supervise service and bar staff to do the same. Keep Banquet Manager and General Manager informed of staff performance.
• Event Supervisors act as a role model, present self well, helping co-workers and ensure a team environment amongst staff. Monitor and mentor staff ensuring all are treated with respect.
• Responsible for the quality and consistence of bar service, in accordance with company policy and all laws regarding the service of alcohol. In the absence of a Bar Manager or a Banquet Manager, account for cash handling and inventory control procedures at cash bars.
• Complete all necessary paperwork, including Captain’s reports, consumption and injury reports at D'Amico Catering.
• Event Supervisors alert a manager to any potential problems; consistently monitors standards and makes recommendations for improvements.
• Work safely and report safety concerns to appropriate personnel at D'Amico Catering.
• Event Supervisors ensure all post-event break-down and side-work are done properly. This may include the need to coordinate and assist in the loading and unloading of food, beverage, silver, wares and equipment on carts and trucks before and after the event.
• Performs other duties as assigned.

PHYSICAL REQUIREMENTS:

• Must be able to bend, lift and carry items weighing up to 50 pounds on a regular and continuing basis.
• Must be able to stand and exert fast-paced mobility for period up to eight hours in length.
• Must be able to speak clearly and listen attentively to all guests and staff; most of whom speak English.
• Must be able to read and write to facilitate the communication process.

PERKS & BENEFITS

1. Free shift meal.

2. Paid training.

3. Opportunities for growth.

4. Mileage reimbursements.

5. Free parking.

6. Health, dental, and vacation benefits after qualification period