Job description
- Collaborate with Commercial leadership, Sales Operations, Finance and IT on commercial systems, inclusive but not limited to CRM and Commercial data warehouse.
- Lead data acquisition and data integration planning across internal and external data sources
- Collaborate with Sales Operations, Finance and IT in the design and implementation of data management and data stewardship rules
- Serve on cross-functional data governance team to establish business rules and processes that ensure data quality
- Ensure timely and accurate collection, analysis, management, and dissemination of data and accompanying analyses
- Monitor department performance against key performance indicators and collaborate with commercial leadership to implement improvements
- Partner with Marketing in development and deployment of marketing activities to ensure program data capture for metrics that provide insight into program effectiveness and follow up
- Ensure optimal use of Commercial and enterprise data assets through the use of advanced and predictive analytics
- Oversee and execute a wide variety of commercial initiatives across the organization to ensure company is launch ready
- Integrate with the broader Commercial team to clearly understand key business objectives and align operational strategies and initiatives
- Performs other projects and duties as assigned.
Education & Experience
- Bachelor’s degree in business, science or related field. A master’s degree (MBA) strongly preferred.
- 8-10 years of experience working in the pharmaceutical or biotech industry
- 5+ years of experience working with industry data assets.
- Extensive experience supporting technical design of commercial systems. Implementation experience a must.
- Experience with Salesforce.com CRM, data management and Commercial data warehouse solutions
- Experience with pharmaceutical data sets such as Symphony, IQVIA, and specialty pharmacy
Knowledge, Skills, & Abilities
- Strong analytical skills with the capability to appropriately define issues, questions and data; to comprehend quantitative methods and analytical techniques; to perform accurate analysis (correctly calculated numbers, accurate graphs); to cross-check data and assumptions; to document and establish data trails; and to think creatively about different ways to analyze data and information
- Excellent quantitative background that supports the analysis of data to better understand market dynamics and provide insights into product performance and marketing strategy.
- Strong interpersonal skills with demonstrated ability to drive toward consensus
- Exceptional persuasive written and verbal communication skills. Willingness to present the facts and put forth hypothesis in the face of differing opinions
- Excellent presentation skills with the ability to establish logical flow and story and skilled in choosing best graphic representation for points to be made. Experienced presenting to senior management
- Ability to adjust to changing needs within the organization and flexibility to change priorities as needed
- Ability to self-direct projects and work with little supervision.
- Demonstrated values-based skills and strong work ethic
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