Job description
Build Your Future! Come join our thriving team as a Call Center Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the collections arena.
This is a hybrid in-office/remote position (Please Note: Training is 100% virtual for the first two weeks. After training, you will work two days a week on-site and three days a week remotely).
Our office is conveniently located at:
5300 King's Island Drive
Mason, OH
45040
Why should you consider ACTH?
Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Community Involvement – ACTH loves to give back!
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments.
Here’s what a day in the life of a Collections Representative looks like:
Call consumers to secure payments on past due accounts. Each call is unique…you’ll never get bored!
Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!
Our ideal candidate will have the following skills and qualifications:
High School diploma or equivalent
Access to high-speed home internet connection required
FDCPA knowledge preferred
Professional phone etiquette and solid negotiating skills
Positive attitude and strong customer service aptitude
Ability to problem solve and multitask
Willingness to maintain confidentiality
Ability to remain in a stationary position 95% of the time. We need you doing what you do best; reaching out to our consumers!
Ability to exchange accurate information effectively over the phone
If you think you have what it takes to be a call center agent and want to get started on a fantastic full-time career, please apply today! We can’t wait to chat with you about what you can bring to the table and all the amazing things we can offer you in return. Our Call Center Collections team is close-knit and we truly believe you’ll enjoy being a part of our team.
***For safety considerations our interview and on-boarding process is completely virtual.
Monthly Rotating Schedule
$15.00/hr
INDSJ
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Monthly Rotating Schedule
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