SKILLS, KNOWLEDGE, AND PHYSICAL REQUIREMENTS

• 
  High School diploma or equivalency.
• Ability to read, speak and write the English language, bilingual helpful.
• Two (2) years’ experience in banking or job-related field and one (1) year of training and/or education in field or a combination of education and experience providing equivalent knowledge.
• A minimum of 1 year at Alliance Bank is preferred.
• Must possess excellent interpersonal communication skills and have the ability to deal with and respond to employees, customers, third party vendors, and salespersons with tact, diplomacy, and a sense of urgency.
• Ability to work accurately under deadline situations and to adapt to a fast-paced environment.
• Ability to present a professional demeanor at all times.
• Ability to handle stressful situations through organization.
• Ability to operate basic office equipment i.e. calculator, and PC; with job related software.
• Ability to handle bank and customer transactions with a high level of confidentiality.
• Knowledge of state and federal regulations.
• Knowledge of Alliance Bank’s loan policies and procedures.
• Knowledge of Alliance Bank’s products and services.
• Schedules are prepared based on business need and subject to change at any time. This may include the need for evenings, weekends, or holiday coverage.
• Office setting with moderately varied desk-oriented activity.
• Repetitive movement of finger, wrist, and hand.
• Ability to lift up to 50 pounds.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• 
  Personify Alliance Bank’s mission statement of The best in all we do.
• Actively sell and cross-sell bank services.
• Provide prompt, courteous, and friendly service.
• Handle all clerical phases of residential mortgage loans, including, but not limited to:
  • Give applicants appropriate applications and initial disclosures.
  • Maintain pending files, including accepting applications, ordering credit reports, and preparing and delivering all required disclosures.
  • Print minutes daily pertaining to loans in process.
  • Order appraisals, title commitments, and flood certificates
  • Maintain file in process
    • Review title commitment
    • Schedule closings
    • Prepare attorney’s order or note and deed of trust
    • Prepare final disclosures and closing order
    • Review legal documents and HUD-1 statement
    • Deliver closing package
    • Prepare general ledger tickets and complete loan setup sheets
    • Check file for exceptions and prepare for imaging
    • Prepare modifications
    • Prepare mortgage denials when Mortgage Loan Servicer is out
• Attendance and punctuality a must.