Job description
The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.
Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.
The Recruiting and Onboarding Coordinator is a liaison for the talent acquisition and onboarding teams. Creating an exceptional experience to candidates, recruiters and hiring teams is a critical aspect of this role. You will serve as a bridge serve as the single point of contact for new hires and their managers, ensure necessary documentation and forms have been submitted, and partner with key stakeholders to continually refine the onboarding process to ensure scalability while driving quality of service. The Candidate Experience Concierge is responsible for creating an exceptional experience to candidates, recruiters and hiring teams through multiple communication channels. You will walk candidates through all phases of the interview process and streamline the work connecting talent to recruiters and hiring managers. You will work step by step to ensure that all involved in the hiring process have everything they need to understand the process moving forward. This will include but is not limited to collaborating on scheduling, explaining interview steps, and fielding questions from candidates. You will act as brand ambassador by embodying the company values during every interaction with potential team members. The Candidate Experience Concierge is enthusiastic about working in a fast-paced high-volume environment and is dedicated to helping build a qualified, diverse, and motivated team.
- Partner with Talent Acquisition, Onboarding, IT, and Hiring Managers to ensure an exceptional experience from candidate to new hire.
- Manage job postings and external career sites
- Manage recruiting and onboarding email box
- Consult with hiring managers to determine technology, facilities, and other requirements for new hires, and liaise with support teams to ensure those requirements are met in advance of a new hire’s start date.
- Conduct work authorization checks and prepare the associated documentation for onboarding.
- Represent talent acquisition and onboarding teams with excellence and professionalism while cooperating with senior leaders of supported business groups.
- Meet and exceed performance and service level metrics for timeliness, accuracy, and customer service.
- Troubleshoot and problem solve independently as situations occur
- Participate in special projects dedicated to innovation within the candidate experience space and focused on technical capabilities, engagement, onboarding, or data metrics.
- Actively seek, and participate in, opportunities to enhance our processes to improve recruiting and candidate experience.
- High school education or equivalent is required; college degree strongly preferred.
- 0-2 years of Human Resources or Recruitment experience as an intern or full-time.
- Must exhibit the utmost professionalism and maintain a positive attitude in all interactions
- Adapt to an ever-changing environment and being resilient
- Exceptional communication skills, delighting the candidate with every single interaction
- Strong written and verbal communication skills
- Ability to utilize and switch from multiple technology platforms with ease
- Desire to learn about Talent Acquisition from the ground level
- Ability to build relationships with team members, hiring managers and colleagues across multiple disciplines and time zones
• Proficiency with HRIS/ATS (Workday, Jobvite, Taleo, Oracle, Fusion, ADP, etc.)(Workday preferred), and MS Office (Word, Excel, PowerPoint) • Strong prioritization and organization skills with a sense of urgency
Our full-time employee benefits include:
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A competitive compensation package, annual bonus, 401k match
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Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
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Employer-paid benefits (medical, dental, vision, health savings account)
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Professional career development and reimbursement
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Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
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Backup childcare offered through Bright Horizons
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Relaxed casual environment with virtual office events
Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
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