Introduction

Do you have the career opportunities as a(an) Sr Tech Analyst you want with your current employer? We have an exciting opportunity for you to join Lone Peak Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Lone Peak Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Sr Tech Analyst where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

We are seeking a Senior Technical Analyst for our center to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

SUMMARY OF DUTIES

The Senior Technical Analyst implements and supports a broad range of facility-based ITG equipment. As the key technical service resource within the facility, the Senior Technical Analyst is responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• You will implement and support the broadest range of facility-based ITG equipment, including but not limited to network equipment, servers, terminals, personal computers, printers, cabling, related software products
• Communicates and escalates incidents and requests beyond scope of ability to senior service resources
• Logs and tracks incidents and requests; reviews incident and request tracking databases
• Provides 24x7 on-call support based on division ITG staff rotation, and carries a pager as warranted
• Investigating hardware problems and performs minor system hardware and communication connection repairs
• Acting as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction
• Participating in meetings, committees and continuing education to improve individual, departmental and organizational performance
• You will aid and train users on proper use of division and/or facility technology
• Mentoring and training of Division Technical Analysts
• Participating in facility-based ITG project planning, as needed
• Maintaining and protecting confidentiality with regard to all aspects of patient care and employee information
• Performs other duties as assigned

What qualifications you will need:

Occasional/ Intermittent Travel Required

2 years experience Required Years of Experience

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

HCAOrgUnitFacilityATSDescription

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Sr Tech Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.