Job description

The Account Coordinator will focus on the internal/external needs of each customer and be proactive in solving issues that arise from order entry inputs. Must have excellent phone, computer and data entry skills and the ability to communicate and interact effectively with customers and other departments.

The requirements listed are representative of the knowledge, skill, and/or ability required. Skill sets must include strong computer literacy, analytical problem solving, and multi-task oriented skills.

• Solid work ethic and willingness to learn and excel by actions and analytical attributes.
• Strong ability to continually prioritize tasks to be completed throughout the day and over extended time periods.
• Able to function in a high pressure, fast-paced environment to meet deadlines.
• Strong sense of urgency and self-motivated in pursuit of optimal results.
• Works effectively with others in a team based environment to accomplish company goals and to identify and resolve problems.
• Ability to follow verbal and written instructions with minimal supervision.
• Use analytical skills to collect and analyze both internal and external data to a productive conclusion.

High school diploma or general education degree (GED) or equivalent with a minimum of six (6) months customer service or related experience and/or training or equivalent combination of education and experience.

[Job Code AC-072721].

Fax - 276-623-2594

Mail - HAPCP, Attn: HR Dept.

26252 Hillman Hwy. Abingdon, VA 24210

Please… NO calls, recruiters or 3rd party solicitation.

Equal Employment Opportunity and Drug Free Workplace

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

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