Our Residence Inn is located in the heart of Downtown Sacramento and is surrounded by parks, shopping and several great places to eat. We offer free downtown parking to all our team members, or we are walking distance to light rail and the RT bus stops just a block from our location.

Our associate’s safety through COVID is demonstrated by our training program and continuous reinforcement of processes that keep our guests and associates safe.

Let’s not forget about benefits. For full time associates we offer some of the best coverage in our industry through Kaiser Permanente. We also offer medical benefits to part time associates. Our management company offers 401k with company matching, vacation and sick pay.

COVID has been hard, but our team has pulled together and become a family. We would love to meet you and tell you all about our culture, who we are and all about our award-winning team of amazing people.

JOB OVERVIEW: We pride ourselves in our great customer service towards associates and guests. We put people first! Our management team understands the need for flexibility and work life balance, which allows our team to always give our guests the best service. We currently rank #2 of all Sacramento hotels on TripAdvisor.

This job will

• Prepare, Compile and analyze reports
• Analyze and adjust for various room revenue postings
• Verify and distribute other accounts in ProfitSage.
• Log any entries that need to be made outside of ProfitSage and provide details to the General Manager daily
• Calculate daily system values for each cashier and enter them in ProfitSage, ensuring the totals balance
• Prepare reconciliation comparing ProfitSage revenues/ledger values to PMS

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Strong organizational skills with attention to detail. Ability to compile facts and figures. Ability to operate personal computer and calculator. Telephone etiquette skills needed.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)