BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

The CBO Accounts Receivable Manager is a full-time management level position. This is a hybrid role requiring both remote and on-site work. This BayCare Team Member must reside in the state of Florida. This Manager would ideally be able to commute to one of the four primary counties within an hour: Hillsborough, Pasco, Pinellas, and/or Polk.

Responsibilities

• The CBO Accounts Receivable Manager is responsible for directing the day to day management of functions to include managing, planning, and overseeing all BayCare Hospitals, BayCare Outreach, BayCare Imaging Centers, BayCare Medical Group and BayCare Urgent Care Centers collections and accounts receivables processes.
• The Manager works to ensure accounts receivable are worked timely and effectively to maximize the cash flow. The CBO Accounts Receivable Manager is responsible in maintaining high levels of quality, technology, and customer satisfaction while maximizing reimbursement.
• The Manager is responsible for the collections, denials and credit balances for all business lines. The Manager develops and reviews policies and procedures and department goals and objectives.
• The Manager is also responsible for organizing data into useful information and strategic and operational decision-making purposes, directing and implementing system-wide projects as directed. Required specific skills include: Knowledge of billing and collection practices, compliance and billing of all business lines and systems used for those business lines to manager accounts receivables.
• The Manager is also responsible for conducting team member education, training, and work process development to ensure high level accuracy. The Manager will maintain the accounts receivable within the area of responsibility and keep Leadership informed of issues, trends, and all developments that could impact A/R.
• 5 Years Patient Financial Services experience is acceptable in lieu of Collections or Accounts Receivable experience.

Specific Skills

• Leadership skills
• Computer skills appropriate to position
• Interpersonal skills
• Organizational skills
• Written and verbal communication skills
• Work independently
• Work with a team
• Delegation skills
• Critical thinking skills
• Knowledge of regulatory standards appropriate to position
• Presentation skills
• Analytical skills
• Decision making skills
• Problem solving
• Customer service skills

Why BayCare?

BayCare Medical Group is Tampa Bay's leading multi-specialty group providing primary and specialty care throughout the Tampa Bay and west central Florida regions. BayCare’s top priority is the health and well-being of our communities. Our priority is connecting patients to a complete range of preventive, diagnostic and treatment services for any healthcare need throughout their lifetime.

Certifications and Licensure

• CPAM (Patient Accounts) preferred

Education

• Required High School or equivalent
• Bachelors Related Field

Experience

• Required 3 years Supervisory role in a related field
• And 5 years collections
• Or 5 years Accounts Receivable
• Or 5 years reference summary details