Job description
Join our team!
MIDGETT INSURANCE AGENCY
ADMINISTRATIVE ASSISTANT - CUSTOMER SERVICE REPRESENTATIVE
If you enjoy interacting with people, providing exceptional customer service and are looking for a rewarding career, Midgett Insurance Agency may be the right place for you!
As part of our Customer Service team, you will play an important role in taking care of our existing and new clients. This position requires efficiency with time management, organization and a positive team player. An Administrative Assistant is responsible for maintaining solid customer relationships by handling insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Ideal Candidate Qualifications Include:
- Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication
- Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision
- Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills
- Technology and Computer proficiency including agency management systems
- Proven track record of delivering excellent customer service
- Professional and positive attitude
- Ability to work independently and thrive in a team environment
- Property & Casualty license preferred, but not required
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
About Our Agency:
Founded in 1973, Midgett Insurance Agency is a community-based agency dedicated to supporting our community one family at a time. We are excited to be celebrating 50 years of business in 2023! Licensed in North Carolina and Virginia, our offices are located in Manteo and Kitty Hawk, NC and service the greater Dare and Currituck County areas. We are an independent agency offering a variety of personal, commercial and life insurance products to meet the needs of our clients.
Work Location:
- One location
Work Remotely
- No
Job Type: Full-time
Pay: From $36,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Property & Casualty License (Preferred)
Work Location: One location
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