Job description

Entry Level - Paid Training - No weekends - No Nights - Fulltime/Partime

NaturaLawn of America is expanding our office staff at our new location in Plymouth! We're looking for a full-time, year-round work with administrative assistant (no experience necessary). We are looking for someone to wear many hats in an office setting, but mainly assist with administrative/customer service needs. There are seasonal sales opportunities with great bonus incentives as well!

Duties:

• Provide courteous and knowledgeable phone support for lawn and holiday lighting clients
• Monitor several voicemail and email boxes
• Coordinate with office and field staff to provide reliable service
• Data entry, database maintenance/clean-up, monitor call log, and run assigned reports
• Scanning, copying, and filing documents and/or customer communications
• Billing courtesy calls and collections calls (bonuses for collections!)
• Opening/distributing incoming mail and prepare outbound mail
• Prepare in-house mailers/marketing materials ex: invoices, statements, notifications, etc.
• Miscellaneous duties/projects as assigned by management
• Light cleaning as needed around office/common area
• Winter work involves both administrative and hands-on work prepping holiday lights within the office (no outdoor work required).

Requirements for position:

• High school diploma or equivalent
• Confident phone speaking voice with a courteous and friendly demeanor
• Preference given for relevant experience in administrative, sales, or customer service
• Requires working knowledge of modern technology (computers, tablets, mobile phones, etc.) Proficiency in basic Microsoft programs and common mobile apps
• Must have exceptional oral AND written communication skills patient approach to handle difficult customers. Must have ability to stay calm and help alleviate tension in a friendly way
• Requires proficient organizational skills, attention to detail, and extensive problem-solving capabilities
• Ability to work both independently and within a small group/team

This unique ever-changing position provides the opportunity to be a part of a rapidly growing local business, while still encouraging SELF growth. We are looking for an immediate hire that is willing and able to hit the ground running. Compensation is dependent on applicant’s qualifications, experience, and sales potential. Customers should be able to HEAR your smile! A welcoming “phone voice” and proper etiquette are essential in working with clients.

If you think you fit the bill, email a current resume (brief cover letters appreciated). Feel free to email any questions about the position as well! Applicants meeting our criteria will be contacted to schedule an interview via Indeed.

Compensation is DOE/DOQ. Incentives include bonuses for sales/collections, matching 401k plan (3%), individual health insurance, paid holidays, & paid time off.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Plymouth, MN 55441: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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