About the position: The incumbent of this position assists the general public and city staff on the telephone, via email, or in person, by providing information on departmental and assigned program policies and procedures. The incumbent will also perform a wide variety of clerical work including filing, billing, reviewing, report writing, and reconciling statistical information related to the department’s business licensing program, permit center and other functions assigned. A successful Administrative Clerk should have good administrative, technical, and communication skills to convey information to the public, to other departments, divisions and higher authorities as well as review organizational procedures and analysis to improve efficiency. For additional information about the position, see the Job Description page of the City’s website.

Duties may include, but are not limited to, the following:

Assist the general public and City staff, on the telephone or in person, by providing information on departmental and assigned program policies and procedures.

Perform a wide variety of clerical work including filing, billing, reviewing and reconciling statistical information related to the department or functions assigned.

Sort and file documents and records; establish and maintain a variety of files.

Screen calls and visitors, and refer inquiries as appropriate; schedule meetings and inspections.

Maintain departmental websites updated with information on processes or events.

Receive, issue, and process various applications, licenses, permits, certificates and other forms using systems related to the department or functions assigned.

Assist with creation of a variety of forms; type or enter data; proofread and process a variety of documents including general correspondence, written reports, contracts and payroll records.

Receive, sort and distribute incoming and outgoing correspondence and mail.

May coordinate or participate in the preparation for meetings, presentations and events.

Operate standard and specialized office equipment including applicable software programs related to the department or functions assigned.

Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Foster an environment that embraces diversity, integrity, trust, and respect; be an integral team player, which involves flexibility, cooperation, and communication.

Perform related duties as assigned.

Administrative Clerk I – Equivalent to the completion of the 12th grade. One year of general office experience is desirable.

Administrative Clerk II - Two years of responsible experience similar to Administrative Clerk I with the City of San Pablo and equivalent to the completion of the 12th grade.

Required license and certificate: Possession of, or ability to obtain, a valid California driver’s license.

Background investigation and Pre-employment medical examination: Successful candidates will undergo a complete background investigation, fingerprinting, and pre-employment medical examination, which may include a TB test. Americans with Disabilities Act (ADA): Please contact the Human Resources Department on, or before, the filing deadline if special accommodations are necessary at any stage of the selection process. Every attempt will be made to consider your request (medical documentation must be provided upon request). Immigration Reform & Control Act: In accordance with the Immigration Reform and Control Act of 1986, all potential employees will be required to provide proof of United State Citizenship or authorization to work in the United States. Drug-Free Workplace Policy: In accordance with the Drug-Free Workplace Act of 1988, it is the objective of the City of San Pablo to achieve a drug-free workplace.

THE CITY OF SAN PABLO IS AN EQUAL OPPORTUNITY EMPLOYER. MINORITIES/WOMEN/INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. QUALIFIED APPLICANTS RECEIVE EQUAL CONSIDERATION, WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, ANCESTRY, AGE, MARITAL STATUS, AND DISABILITY EXCEPT WHERE DICTATED BY THE REQUIREMENTS OF THE JOB.

The information contained herein does not constitute either an expressed or implied contract of employment and these provisions are subject to change.

• Retirement: Retirement - Public Employees' Retirement System (PERS) 2.5% @ 55 for "classic" members (employee pays 10.3% of salary); 2.0% @ 62 for new PERS members (employee pays 6.25%)

• Medical Plan: Choice of CalPERS Health Plan providers
• Dental Plan: Delta Dental Plan of California with orthodontia coverage for children
• Dual Medical Coverage: Employees who have medical coverage through another source (e.g. spouse), will have the option to receive in cash, $500 or $350 (taxable) or to contribute the amount towards an existing Deferred Compensation Plan
• Flex Benefits/ Cafeteria Plan: City Pays $450 per year
• Vacation: 60 hours to 180 hours per year
• Sick Leave: 90 hours per year
• Life Insurance: 60,000 policy
• Holidays: Paid 13 days per year
• Floating Holiday: initially prorated based on the hire date; then 1 day for the following years.
• Employee Assistance Program: Generous number of counseling sessions per year; available to employee and eligible family members
• Operating Engineers Local No. 3
• Educational Incentive Program