Job No: 525773
Work type: Staff
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) Job Summary:

Under the general supervision of the Director of the Office of Community Engagement (OCE), the employee will be responsible for a full range of moderate to complex clerical and general administrative support in support of faculty who are engaged in community-based work. This position serves as the first point of contact for faculty who are engaged in community partnership development, service learning and/or community-based participatory research and will also serve as a primary coordinator of the CSUSB President's Volunteer Service Award program for faculty and staff.

Duties and responsibilities:

Establishing office procedures, developing varied models of correspondence, taking minutes, coordinating and providing administrative and logistical support for faculty-focused meetings and events. Coordinating administrative processes for OCE faculty grant programs, including creating and maintaining grant files, providing information on grant policies, and gathering required documents. Solving problems by conducting research, analysis and evaluation of information; making recommendations related to operational and procedural matters; preparing spreadsheets, entering data and creating reports.

In collaboration with Strategic Communications, the incumbent will be creating marketing materials for OCE faculty programs including press releases, on-line communications, social media, mailers, advertisements, posters and flyers, marquee announcements and other necessary communications and will be creating marketing materials and performing outreach for the CSUSB volunteer recognition programs for faculty and staff. Managing the dissemination of all faculty-related materials in a timely manner and evaluating their effectiveness. In addition, the coordinator will provide content for the website, annual report and public relations materials.

Maintaining an organized and accurate OCE historical archive by gathering, sorting and scanning documents and photographs from events, grants, correspondence and other partnership activities.

Interacting with others within and outside the university and providing high quality customer service in all interactions, including disseminating accurate information about OCE programs and services. May provide general guidance and input to student assistants.

Providing logistic and event support as needed for OCE events and programs. Other duties as assigned.

Minimum Qualifications: Required Education and Experience

• High School diploma or its equivalent and five years of progressively responsible experience in general office, clerical, or secretarial work, or the equivalent.

Required Qualifications

• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Expertise in using office software packages, technology, and systems.
• Ability to interpret and apply policies and procedures independently and use judgment and discretion to act when precedents do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
• Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
• Ability to effectively write and present own reports.
• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to use negotiation and persuasion skills to achieve results and expedite projects.

Preferred Qualifications

• Associate degree or BA/BS degree.
• Proficiency in Microsoft Office Suite programs.
• Coordinating and administering program events or projects, preferably in higher education.
• Experience with gathering and analyzing data and developing reports.

Compensation and Benefits:

Anticipated Hiring Range: $3,681 - $4,340 per month

Classification Salary Range: $3,681 - $6,034 per month

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/Probationary

Schedule: Monday - Friday, 8:00am - 5:00pm

The application deadline is Friday, April 28, 2023

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

COVID-19 Vaccination

CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the Office of Employee and Labor Relations by phone at (909) 537-5138 or by email at employee.relations@csusb.edu

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act