• Promotes career development of employees.
• Communicates important organizational information to staff in a timely manner.
• Ensures employees have the necessary authority, latitude and resources to take action. Promotes teamwork as a priority.
• Seeks experience to expand and maintain skills and knowledge base.
• Develops and participates in educational programs and activities, conferences, workshops, interdisciplinary professional meetings, and self-directed learning.
• Utilizes nursing research and evidence-based practice to drive change and structure quality improvements through active involvement of nursing staff.
• Contributes to nursing management education and professional development of staff, students and colleagues.
• Establishes and maintains positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors, and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of Brookdale Hospital and its employees.
• Responsible for the implementation of hospital’s policies and procedures, as well as regulatory agencies codes and regulations as they pertain to the Department.
• Responsible for operations and management of the units covering in collaboration with the Director.
• Makes frequent rounds to evaluate adherence to standards of practice and patient care including hospital policies, and to make Herself/himself available to nursing personnel for support, coaching, and as clinical role model.
• Assesses all 1:1, checks documentation of patient’s restraints, observation, falls, and risk.
• Investigates, follows up and resolves if applicable, complaints, incidents, and problems. Communicates analysis, actions and recommendations to Director and/or Nurse Manager.
• Address staffing for the shift and the oncoming shift.
• Attend, assess (staff response to code) and monitor (enough resources) all hospital codes inclusive of code documentation.
• Responsible for ensuring that all PCS Scope of service, Philosophy of Nursing and Ethical standards are met while delivering patient care.
• Develops a positive rapport with team members by encouraging constructive relationships; respect, appreciates and supports the diversity of ideas, and demonstrates team effectiveness skills by acting for the good of the team.
• Anticipates and resolves conflicts in a positive and constructive manner.
• Responds in a timely manner to oral and written communications.
• Resolves problems through established lines of communication.
• Gives and accepts feedback among coworkers and management to enhance team relations.
• Reports all patient safety issues and pertinent issues within the shift for follow-up. Ensure CNO and DON are notified.
• Establishes and monitors customer service improvement goals, which focus on priority aspects of patient satisfaction.
• Establishes and maintains a communication plan for the department.
• Assumes other responsibilities as assigned by the Director and or SVP Patient Care Services.

• Bachelor's degree - Graduate of accredited nursing school (BSN) required.
• Master's degree in Nursing preferred.

• Minimum of two (2) years’ experience in a leadership role, preferably in a healthcare setting.

Knowledge and Skills:

• Critical thinking.
• Excellent computer skills in Excel and Word.
• Monitors and facilitates the meeting of requirements of NYSDOH, JCAHO and other regulators.
• Capable in producing trend and evaluation data and documentation.
• Knowledge of quality improvement philosophy models, processes and tools and their use in health care integrated settings. Maintains currency with state of the art and regulatory trends.
• Knowledge of methods for CQI, and Root Cause Analysis.
• Works effectively in integrated structure by establishing effective working relationships with all departments and levels of staff.
• Works as a team player.
• Demonstrates respect and professionalism in all interactions.
• Excellent oral and communication skills.
• Experience and demonstrated competency in applicable clinical specialty.
• Demonstrated commitment to continued professional growth and development.
• Demonstrates competence in leadership and administrative skills.
• Decision making and problem solving.
• Able to see, hear, read and write English.

Licenses, Certifications:

• Current NY State RN License, required.
• Basic Life Support (BLS), required.
• Advanced Cardiovascular Life Support (ACLS), required.
• Certified in area of Specialty, required.

Physical Requirements:

• Physically demanding, high-stress environment requiring prolonged periods of standing, reaching, walking throughout the working day.
• Position will be required to stoop, bend, lift, and carry items weighing up to 35 pounds for routine performance of essential functions.
• An individual in this position may be exposed to: Adverse indoor and outdoor environmental conditions, Blood borne pathogens, Blood and body fluids, Physical hazards (e.g., needle pricks, etc.), communicable diseases, chemical hazards, radiation, and repetitive motions.
• Full range of body motion, able to lift up to 100 pounds, if necessary, to assist lifting and moving patients.
• Manual and finger dexterity, as well as hand and eye coordination.
• Corrected vision and hearing to within normal range.
• Frequently sitting at desk working on computer.
• Ability to work flex hours.