Administrative Office Associate I (FT)
Full Time
Hagerstown, MD 21742
Posted
Job description
Administrative Office Associate I - Workforce Solutions and Continuing Ed
SUMMARY STATEMENT
SUMMARY STATEMENT
The Administrative Office Associate I provides support to one or more areas of Workforce Solutions and Continuing Education (WSCE), including Allied Health, Business and Certification and Licensure, College for Kids, Personal Enrichment, and Trades, Transportation, and Technology.
ESSENTIAL DUTIES:
- Provides program support including:
- Provides technical, operations, and specialized administrative assistance to programs areas, projects, and office duties as assigned. May include working with supporting software such as Camp Docs, Salesforce or other databases.
- Assists in answering questions from the public in a helpful, professional manner about related program areas.
- Assists with schedule production as directed by Program Manager to ensure all information is accurate; paying specific attention to the date, time, and location of courses.
- Works with instructors and program manager to identify course completers in Datatel system.
- Performs a variety of assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards within a specific time frame for the preparation and coordination of area programming.
- Provides support and assistance is recruitment and onboarding of instructors.
- Provides administrative oversight for a variety of assigned open enrollment and contract training courses, including course outlines, book orders, daily schedule, attendance rosters, auditing files, and scheduling.
- Runs reports from various systems, including Datatel and Informer; manipulates and interprets data in Excel.
- Submits required documentation to regulatory agencies.
- Provides support to program manager in the preparation for and facilitation of special events, contract training, courses, seminars and conferences.
- Provides general office support with ordering of supplies, processing purchase orders and check requests, and organizing and sorting mail.
- Other duties as assigned.
Requirements:
EDUCATION AND EXPERIENCE: Associates Degree required. Minimum of 2 years experience in an administrative office setting.
SKILLS AND ABILITIES:
SKILLS AND ABILITIES:
- Proven success as a flexible, positive, team player with the ability to work within a fast paced, multi-task project-oriented environment.
- Excellent data entry, record keeping, organizational methods, and writing skills; with an emphasis on accuracy and attention to detail.
- Ability to take the initiative with project and support assignments.
- Proven collaborative project completion in a previous work setting.
- Proficiency in Windows environment including: Word, Excel, and Access.
- Proficiency in turn key data systems.
- Ability to establish excellent professional working relationships with staff, students, and customers.
- Ability to maintain confidentiality.
- Ability to listen actively and demonstrate an understanding of written instructions.
- Ability to shift quickly between several tasks without loss of continuity.
- Ability to establish and maintain effective working relationships.
- Excellent customer service skills and the ability and desire to assist instructors and supervisors to achieve success.
- Driver’s license is required.
APPLICATION INSTRUCTIONS:
For more information on this position and to formally apply, please visit HCC's employment page at https://secure6.saashr.com/ta/6160104.careers?ShowJob=470217028.
Questions may be directed to the Human Resources Office at 240-500-2585 or email hr@hagerstowncc.edu.
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