Administrative Receptionist

We don’t just have a mission statement…we have a mission.

At NC Center for Resiliency our commitment to optimal mental health and steadfast support isn’t just for our clients, it extends to every member of our team.

NC Center for Resiliency realizes the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work/life balance. We are currently seeking an Administrative Receptionist on-site position in Chapel Hill, NC.

NC Center for Resiliency is a mental health organization that is focused on the restoration of resiliency and coherence in the mind and body through the use of psychobiological therapy approaches. Our Chapel Hill, NC center is comprised of somatically informed practitioners that offer services of counseling, counseling, training, and collaboration with integrative medical practitioners for your success. Our mission is to be continually expanding the reach of this work.

Schedule: Monday – Friday 9:00 am – 5:00 pm

Rate: $16.00 - $18.00 per hour

Requirements:

• Answering Phones
• Daily Invoicing, AR reporting, and refund processing
• Client billing liaison, including taking payments from call-in clients
• Insurance verification, taking insurance payments, ending/updating insurance, tracking payments
• Claims – reviewing, finding errors, supporting issues
• Tracking PIMSY (Clinical Documentation) issues
• Supporting therapists with insurance, invoice, and other related needs

Advantages:

• Benefits: Medical, Vision, & Dental
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)

Beneficial Skills & Experience:

• Comfortable working independently
• Familiar with medical billing and insurance-related responsibilities
• Must be able to work 40 hours weekly

About NC Center for Resiliency

Our philosophy is to create an environment wherein clinicians can practice with a minimum of managed care red tape, burdensome paperwork, and systemic hassles. Thanks to our efficient processes, talented administrative staff, and electronic medical records system, clinicians can focus on their client’s health and well-being.

NC Center for Resiliency is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best — providing exemplary care to clients. This partnership allows us to offer additional resources and operational support while maintaining our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.