At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that “Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease”.

Come be a part of Mecklenburg County’s Public Health department’s vision to “assure the health and safety of our diverse and changing community today and for future generations.”

Perform routine administrative, clerical and technical work. This position, under general supervision, is responsible for general administrative functions of variety and specialization in a department.

• Provide administrative support to internal departmental staff

• Respond to inquiries and resolve administrative issues that may arise

• Prepare written correspondence such as memos, forms and emails

• Create, maintain, organize and enter information into databases and use various computer applications

• Operate office equipment, fax machines, copiers, or phone systems and arrange for needed repairs

• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material

• Operate mail systems and coordinate the flow of information, internally or externally

• Schedule, confirm and maintain meetings, events, and schedules

• Compose, type, and distribute information such as meeting notes, agendas, and general information

Experience:

Minimum of two years of administrative experience

Education:

High School Diploma or equivalent

Combination of relevant education and relevant experience accepted?: Yes

• May require a North Carolina or South Carolina Driver's License

• May require an Annual Motor Vehicle Record (MVR) check

• Notary of Public

• Superior Customer Service experience

• Experience working in fast paced environment

• Experience handling cash

• Administrative and clerical procedures and systems using various computer applications, managing files and records

• Principles and processes for providing customer and employee services

• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

• Customer service

• Coordination and organization

• Judgment and decision making

• Time management

• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures

• Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty

• Building Trust: Interacting with others effectively to build confidence in one’s intentions and those of the organization

• Initiating Action: Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive

• Managing Work: Effectively managing work time and resources to ensure that duties are completed efficiently

• Stress tolerance: Maintaining stable performance under pressure or opposition; handling stress in a professional manner acceptable to others and to the organization

• Data entry

• Intermediate use in various computer applications.
  

• Proficient in various computer applications including Microsoft Office Suite

Physical Demands

Frequency

Must be able to remain in a stationary position 50% of the time.

Constantly (26 or more hrs/week)

The person in this position needs to move about from point X to point Y.

Frequently (10 to 24 hrs/week)

Operates a computer or other office equipment.

Constantly (26 or more hrs/week)

Ascends/Descends a ladder to perform duties or operate equipment.

Not Applicable

The person in this role is required to position themselves to maintain equipment such as computers, servers, machinery, etc.

Constantly (26 or more hrs/week)

The person in this role frequently communicates and must be able to exchange and convey information.

Constantly (26 or more hrs/week)

Must be able to review information on paper or computer.

Constantly (26 or more hrs/week)

Must be able to discern information from long distances.

Not Applicable

Must be able to detect or distinguish flavor or smells.

Not Applicable

Demand

Weight

Frequency

Must be able to carry/move equipment

10 lbs or less

Occasionally

Must be able to carry/move equipment

11-20 lbs

Occasionally

Must be able to carry/move equipment

21-50 lbs

Not Applicable

Must be able to carry/move equipment

51-100 lbs

Not Applicable

Must be able to carry/move equipment

Over 100 lbs

Not Applicable

Works in an office setting with moderate noise