Job description

The Admission Counselor represents Millsaps College to prospective students and organizations and works to increase inquiries and convert applications into enrolled students. The successful admission counselor exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions. The counselor creates and implements recruitment strategies to reach prospective students through events, referrals, online and print communications, and outreaches to schools and organizations. The admission counselor must demonstrate an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators and staff. A flexible work schedule that will include days, evenings, and some weekends is required. Frequent travel, valid driver’s license and access to a vehicle is required. This position reports to the Director of Admission.

Job Duties

• Create an individual recruitment plan (using suggested recruitment template) for each semester as well as participate in the creation of a team recruitment plan. The plan includes recruitment activities, participation in events/conferences/fairs, communications with prospective students and networking opportunities.
• Ability to work on a registration deadline, strive towards individual and college-wide enrollment goals and use outstanding customer service to recruit students to the College’s programs.
• Develop and update a database of teachers, administrators, and contact people with whom workshops and information sessions can be booked. Network with new contacts to help increase inquiry production.
• Utilize phone, email, and mail to communicate with prospective students in a timely manner, providing superior student service.
• Work with prospective students to garner completed application files prior to enrollment.
• Become familiar with working territory and demographics of cities/towns in that area to best reach the student population for Millsaps College.
• Collaborate with our growing alumni network to develop new student/professional networks and garner student referrals. Alumni are to be utilized with information sessions, outreaches, phoning etc.
• Attend training sessions to receive updated information about new programs and services. Under the direction of the Director, participate in the events prior, during, and after each term such as information sessions, orientations, registration events and graduation.
• Ability to work independently, and to arrange information sessions, set appointments and promote the College in a positive manner.
• Ability to follow the expectation of treating fellow employees, students and the institution’s guests with civility, and to refrain from activities that disrupt the efficient functioning of the college.
• Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism.

• Other duties as assigned.

Qualifications

• Bachelor’s Degree in a relevant field, or an equivalent mix of education and experience
• Previous experience in or knowledge of recruiting, management, sales, and/or higher education
• Excellent oral and written, organizational, and interpersonal communication skills. Well-developed presentation skills are required.
• Goal oriented and intrinsically motivated with superior customer service and networking skills.
• Experience working with Windows and Microsoft Office (Word, Excel, Power Point, etc.), social media and marketing via the Internet as a tool.
• Ability to manage student files and rosters via Slate and/or CRM is preferred.
• Ability to build relationships with students and determine the correct program fit for students’ career and personal goals and follow them through the enrollment process.
• Professional attire and personal presentation required daily.
• Strong problem solving, organizational and time management skills with ability to handle concurrent tasks which are time sensitive.
• Experience working with diverse populations.
• Poised and polished demeanor with the ability to project a friendly and professional image at all times.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Manual dexterity needed for keyboarding and other repetitive tasks.
• Must be able to lift and move up to 15 pounds regularly without assistance. May occasionally lift and/or move up to 40 pounds.
• Candidate may also be required to stand for extended periods during college fairs or events.
• Travel and/or irregular hours during high volume periods, including evenings and weekends, are required.
• Candidate must have a valid driver’s license and insurability.

Application Procedure

Applicants should submit a current resume, a letter of interest and three references who may be contacted about the candidate’s experience and past performance. No phone calls please.

About Millsaps

Millsaps College is a selective institution of higher education located on 100 beautiful acres in the heart of Jackson, the capital of Mississippi — a progressive southern metropolitan city of nearly half a million. Millsaps is dedicated to academic excellence, open inquiry and free expression, the exploration of faith to inform vocation and the innovative shaping of the social, economic and cultural progress of the region. The college was founded in 1890 by members of the Methodist Church and is consistently ranked as one of the best values in higher education.

Millsaps has an enrollment of approximately 750 students and employs 80 full-time faculty members. The faculty/student ratio at Millsaps is 1:9, and the average class size is 14. Millsaps has graduated 25 Fulbright Award recipients, seven Rhodes Scholars, six Goldwater Scholars and two Truman Scholars. Millsaps is a member of the NCAA Division III and Southern Athletic Association and competes in 18 intercollegiate sports.

EEO Statement

Millsaps College values diversity within our students, faculty and staff, and strives to recruit, develop, and retain the most talented people. Millsaps College does not discriminate in employment on the bases of race, color, creed, religion, sex, sexual orientation, transgender status, gender identity, age, national origin, disability, veteran status or any other legally protected status in accordance with applicable federal, state and/or local laws.

All offers of employment will be contingent on successful completion of a background check and verification of employment. Salary will be commensurate with experience. Millsaps College provides a competitive benefits package.

It is the policy of Millsaps College to provide reasonable accommodations for qualified individuals with disabilities for employment. If you require any accommodations to participate in any part of the hiring process, please contact Human Resources.

Additional Information

For additional information about the following at Millsaps College please visit Millsaps.edu:

• Vision and Mission
• Academic Programs
• Athletics
• Title IX compliance
• Employee Benefits

Job Type: Full-time

Pay: $37,170.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Jackson, MS 39210: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• school admission or sales: 1 year (Required)
• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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