Admit Representative

Full Time
Boone, NC 28607
Posted
Job description
Position Summary
The Admit Representative is responsible for the admission process of patients. Obtains precertification information needed for all admissions (outpatient/inpatient). Integrates knowledge and skills with effective interactions to provide quality work. Provides direct and indirect ways to communicate with those who need it, meeting the needs of each encounter, in-line with their scope. Decisions and actions are determined in an ethical manner practicing compassion and respect for the inherent dignity, worth and unique attributes of each person. Effectively communicates with patients/families, visitors, colleagues, physicians, leadership, and volunteers. All areas of work are provided to achieve and maintain top decile results and outcomes for patient experience, quality, and patient safety.
This position is an evening Tuesday and Thursday 3pm-9pm and Saturday and Sunday 7am-7pm
All areas of work demonstrate the ARHS Mission, Vision, and Values in action and approaches work in a way that reflects a bias for action, efficiency, and personal accountability. Demonstrates professional conduct, effective communication, and effective completion of tasks. Effectively and professionally manages working relationships with coworkers, physicians, and all ARHS team members, in a way that promotes a healthy work environment. Responds quickly and accurately to emergencies in the work environment. Performs duties under direct supervision. Always assists coworkers, patients, families, and visitors regardless of the patient assignment, so long as the assistance is in-line with their scope.
Position Qualifications
Minimum Education
  • High School Diploma or GED required
Experience
  • 3-6 months of prior experience in a medical or office setting preferred
Knowledge, Skills and Abilities
  • Ability to communicate courteously and effectively with the public, patients, family, staff, and physician and acts within the chain of command, utilizing positive verbal and non-verbal skills
  • Ability to demonstrate exceptional customer service to patients, family, staff, and physicians
  • Typing, computer skills, word processing, mathematical skills
  • Must possess excellent written and oral communication skills
  • Must have the ability to coordinate and organize details
  • Personable approach to patient’s, family/visitors and surrounding staff
  • Must have the ability to coordinate multiple tasks
Physical Demands
  • Manual dexterity and mobility
  • Prolonged, extensive or considerable sitting and at times, standing/walking
  • Bending, squatting, twisting, and turning
  • Near acuity: ability to see clearly at 20 inches or less
Working Conditions
  • Exposed to the risk of bloodborne diseases
  • Frequently exposed to hazards from electrical/mechanical/power equipment, odorous chemicals, and specimens and unpleasant elements (accident, injury, slippery surfaces uneven surfaces), etc.
  • Subject to irregular hours (days, evenings, nights, weekends, holidays) and emergencies
  • Continuous sitting > 8 hours per shift
  • Episodes of walking/standing greater than > 4 hours per shift
  • Speaking, reading, and writing > 8 hours per day
  • Infrequently per shift: lift, carry, push, and/or pull > 30 lbs.
  • Frequently per shift: bends, squats, kneels, twists, turns, and reaches
  • Frequently per minute: hand, finger, and wrist repetition and moderate dexterity
  • Frequently per hour: exposed to soft voices > 3 feet away
  • Frequently per hour: exposed to close eye work
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Benefits

  • Employee Choice Health Plans – 3 plans tailored to fit your life.
  • Dental & Vision Plan Options.
  • Retirement – ARHS offers both pre-tax and post-tax ROTH contribution with a robust employer match.
  • Tuition Reimbursement.

About Appalachian Regional Healthcare System
Appalachian Regional Healthcare System (ARHS) is the leading healthcare system in the High Country of North Carolina. Committed to building a healthier community and simply Making Life Better, ARHS offers access to three hospitals, thirteen medical offices and twenty-two outpatient services. ARHS strives to continuously provide all members of the community with access to the best possible medical treatment, illness prevention, research, and wellness education. Visit apprhs.org for more information.

About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org

About the Area

Big-city cultural attractions and small-town warmth merge in Boone, NC and its neighboring communities. Home to Appalachian State University, the High Country offers an abundance of activities for everyone to enjoy. Take a ride on the scenic Blue Ridge Parkway, head to the slopes for a day of skiing during the winter, or visit the small village of Blowing Rock, located just ten miles from Boone, and enjoy fine dining and shopping. There is so much to explore in the High Country. Come start your adventure today.

About Watauga Medical Center

  • Licensed as a 117-bed regional referral medical complex, Watauga Medical Center, located in Boone, NC, offers both primary and secondary acute and specialty care.
  • We are growing! See the future of Watauga Medical Center here.
  • Watauga Medical Center has certification by The Joint Commission as a Primary Stroke Center since 2011. The hospital was recognized by the American Heart Association’s Get with the Guidelines® program and awarded the Silver Plus and Target: Stroke Elite Honor Roll designations for 2019.
  • Our Cancer Center is recognized as an approved Community Cancer Care Center by the American College of Surgeon’s Committee on Cancer.
  • Watauga Medical Center has earned The Joint Commission’s Gold Seal of Approval® for Chest Pain Certification since 2018.


Appalachian Regional Healthcare System is committed to equal employment opportunities to employees and applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Discrimination and harassment of any type is prohibited.


Location: Appalachian Regional Healthcare System · Patient Access_Admitting
Schedule: Part-time (20-29 hours per week), Evenings & Weekends, 3:00pm - 9:00pm Weekdays | 7:00am - 7:00pm Weekends

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