Job description

POSITION TITLE: Americorps Refugee Education and Support Specialist

PROGRAM ASSIGNMENT: Refugee Services

The Refugee Education and Support Specialist is part of the Refugee Services team, serving refugees and other eligible populations in the Atlanta area. The NDA member will work primarily with refugee students newly resettled in Atlanta: those who have fled persecution in their homelands with their families and are starting school in the United States for the first time.

The Refugee Education and Support Specialist will work part of the day in the Refugee Services office and part of the day at the refugee afterschool program as one of two staff members overseeing the program. The program is designed to provide academic support as well as social and emotional skills to refugee students identified by the school as additional support to succeed in the academic environment. Thirty students are served by the program from 2:30-4:30pm Monday-Thursday. In addition to Refugee Services team members, community volunteers also support the program to provide a small group environment for students.

About AmeriCorps: Notre Dame AmeriCorps members commit to 7 months of service starting on January 1st, 2022 through July 21th, 2023, with the potential to continue a second service term. During that period, they are required to complete 900 hours of service (or 40 hours of service/week), and will be paid a living allowance of $8,500 (dispersed bi-weekly). The majority of time will be spent at their Primary Service Site, and the remainder of those hours will be during AmeriCorps team meetings, community service projects, and independent training.

SPECIFIC RESPONSIBILITIES:

• Recruit and train 25+ volunteers to tutor and mentor elementary youth in after school. Organize a schedule that will ensure adequate volunteer coverage during each of the four days per week that after school is held. Communicate the schedule to all after school program staff.
• Implement the Refugee Afterschool Program, in conjunction with Catholic Charities Atlanta staff member, throughout the school year. Assist with curriculum development, student enrollment and assessment, parental support, volunteer management, and other activities related to the afterschool program.
• Provide orientation sessions to newly arrived refugee students around such topics as standardized testing, bullying, mental health awareness, etc.
• Enable refugee parents to become involved in their child/children’s education by assisting with parent/teacher conferences, student support team meetings, and other activities.
• Provide general support to volunteers in the Refugee Services program and assist in troubleshooting when problems arise with volunteer satisfaction, support, or attendance.
• Serve as a member of the Refugee Services team and assist other team members in providing services to clients which may include transporting clients to appointments, delivering donations, meeting clients at home, and/or arranging for services through another service provider.
• Provide accurate, thorough and up-to-date case note documentation on all client services performed. Complete case file documentation in accordance with Agency/Program policies & procedures and funding source regulations.
• Establish and maintain strong working relationships with area schools and other community based organizations. Represent Catholic Charities to parishes, service providers, and the community.
• Support all team/agency decisions and support team members whenever possible and appropriate. Establish and maintain positive working relationships with other team members and Catholic Charities-Atlanta staff. Supervise volunteers as needed.
• Ensure the confidentiality and privacy of all client information. Maintain appropriate and professional boundaries/relationships with clients at all times.

GENERAL RESPONSIBILITIES:

The general responsibilities of this position include the responsibilities shared by all employees of Catholic Charities Atlanta:

• Agency Values: Employee shall perform their duties and conduct themselves according to the: 1) ethical and professional standards of Catholic Charities Atlanta, Catholic Charities USA, and the Council on Accreditation; and 2) values and tenets of Catholic Social Teaching.
• Service Quality: Employee shall strive to consistently provide the highest level of service to clients, customers and stakeholders of the Agency. All services adhered to the Agency’s “practice standards” and the generally acceptable “best practice” standards of the different professions represented within the Agency.
• Dependability: Employee shall perform his/her job responsibilities in a timely, accurate, consistent and thorough manner. Timelines shall be consistently met and workloads effectively managed.
• Cooperation: Employee shall function as a positive and supportive member of the team’s he/she works in and of the Agency/Archdiocese. All policies and procedures; as well as decisions made by Agency leadership are supported and effectively carried out.
• Safety: Employee shall make every effort to ensure the safety of themselves, clients, co-workers and other persons through their work practices (adherence to protocols), sound decision making and review of potential physical hazards in work places.
• Respect: Employee shall respect the diversity of other people (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender or other differences. Employees share the responsibility of creating and maintaining a welcoming and supportive work environment.

COMMENTS:

The work week is generally 37.5 hours per week on a year round basis, however the position requires a willingness and flexibility in work hours when necessary to fulfill job responsibilities.

Employee is subject to Personnel Policies and procedures prescribed for all personnel. Preferred candidates have valid driver’s license, reliable personal transportation and current auto coverage.

DISCLAIMER: This is not necessarily an exhaustive list of the responsibilities, tasks, skills, efforts or working conditions associated with the position. While this is intended to be an accurate description of the current job, management reserves the right to revise the job or require other tasks be performed when circumstances arise (i.e., emergencies, changes in personnel, rush job, technological developments, etc.)

Job Types: Full-time, Contract, Temporary

Pay: $8,500.00 per year

Benefits:

• Employee assistance program
• Health insurance
• Professional development assistance

Schedule:

• 8 hour shift

COVID-19 considerations:
All members must comply with local COVID-19 guidelines, as well as for the CCA office and Clarkston schools.

Ability to commute/relocate:

• Atlanta, GA 30345: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: In person

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