Job description

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.
Position Summary

The Sr. Analyst, IT – Application Administration is responsible for planning and implementing technical projects. The position guides and documents application releases via requirements gathering, risk and impact analysis, system configuration, validation, and implementation stages. The role monitors and maintains business-critical IT systems that promote clinical research and contain highly sensitive clinical patient data. The Sr. Analyst, IT – Application Administration serves as the subject matter expert for the supported applications.

** NOTE: This position may have an opportunity to work remotely. All Duke University and Duke Health remote workers must reside in one of the following states or districts: Arizona; California; Florida; Georgia; Hawaii; Illinois; Maryland; Massachusetts; Montana; New Jersey; New York; North Carolina; Pennsylvania; South Carolina; Tennessee; Texas; Virginia or Washington, DC.

Primary Job Responsibilities Analyzes, deploys, configures, tests, deploys, and maintains software systems and applications Ensures systems and related infrastructure are maintained and released in a manner that comports with regulatory compliance & security policies Monitors upcoming application and module releases for risk, impact and system stability, and recommends optimal implementation roadmap based on this analysis Oversees release process to ensure proper controls around data integrity and patient safety are maintained Ensures application releases and activities are documented per DCRI SDLC policies Works with vendors and application development teams to tune applications Troubleshoot concerns and respond to inquiries from application users Collects and analyzes data on system usage and related user concerns Promotes application awareness and familiarity via authoring guidance documents and providing system overviews & demonstrations Optimize existing workflows and helps develop and implement new workflows utilized within the systems and applications Oversees user administration and ensures robust user authentication controls are utilized on supported applications May help to define functional and non-functional requirements of software systems Participates in the development of long range planning for new projects Integrates the functionality of applications and systems used within DCRI to maximize technical environment Demonstrates a willingness to accept new or additional responsibility Identifies and recommends solutions for system inefficiencies Participates in system architecture design Acts as a mentor to less experienced staff Identifies and acts upon opportunities to improve communications at all levels and in all directions

Education and Experience BA or BS in computer science, mathematics or a computer-related field and seven or more years of related experience, or equivalent combination of education and experience.

Skills, Training and Certifications Strong understanding of SDLC processes Ability to translate business process language into requirements and system design Understanding of Operating System configuration and functionality (Linux, Windows, etc.) Understanding of relational database concepts and products Understanding of web architecture, application development, and security procedures Experience in version management and change control discipline Effectively communicates, both orally and in writing, and has ability to facilitate cross-functional communication, including ability to identify and resolve conflict Ability to provide reliable time estimates and to handle multiple projects at one time

Minimum Qualifications
Education
Refer to Job Description

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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