Job Title: Arena Security Coordinator

Class: Full-Time

Reports to: Arena Security Director

As part of our commitment to health and safety, we are requiring that all full-time/part-time team members and new hires be fully vaccinated against COVID-19, subject to certain limited exceptions.

The Milwaukee Bucks are looking for talented people who embrace diversity, equity & inclusion in a workplace where everyone feels valued and inspired.

It all begins with outstanding talent, It all begins with YOU! #FearTheDeer

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• 8 weeks of paid time off for parents to welcome newborns, adopted and foster children
• Unlimited PTO
• Professional Development through our internal learning & development program - Antler Academy
• Employee Resource Groups
• Milwaukee Bucks and NBA League Discounts
• Qualified Parking and Phone Allowance

Summary:

• Develop, implement, and maintain Standard Operating Procedures (SOPs) and security initiatives for the AOC.
• Provide services related to controlling access to the building, monitoring incident management software, social media monitoring software, and using building surveillance systems to monitor the building and premises.
• Complete event logs and prepare incident reports as required.
• Schedule medical, police, K9 and other local emergency management departments deemed necessary for all Fiserv Forum and Deer District events.
• Develop and conduct security & safety training sessions for 24-hour security personnel.
• Complete special projects and other assigned tasks within the guidelines and deadlines set by the Arena Security Director.
• Communicate and plan with Arena Security Director and other departments to understand expectations of a successfully secured event, pre and post event.
• Establish facility needs based on Milwaukee Bucks and other tenant expectations, staff and coordinate needs to internal department and outside agencies and vendors.
• Oversee credentials and key card access for 24 Hour building access and event credentialing; ensures the quality and accuracy of all logs and incident reports generated daily; creates and implements post orders for the 24-hour security team.
• Assist security management team with security staff equipment and maintain a program for assigning and tracking all equipment assigned to security staff.
• Use software to maintain records and photos of all incidents that involve any events at Fiserv Forum and site.
• Assist in the administrative documentation including reports, disciplinary notes, logging entries and participate in the creation of department budget and strategic plans.
• Work closely with the Scheduling Department to fulfill the security staffing requirements for the AOC.
• Respond to emergencies and work to deescalate urgent matters.
• Other duties as assigned.

• Bachelor's Degree
• NCS4, IAVM, ASIS certifications are a plus.
• Prior experience working with the public, preferably in a hospitality-related or customer care environment.
• Up to date and in sync with industry standards and applicable laws.
• Ability to work extended hours including nights, weekends, on-call status, and holidays as necessary.
• Ability to speak and present to large groups or members of the organization.
• Ability to write reports and correspond in a professional manner.
• Read, comprehend, and edit safety documents, maintenance instructions, and procedure manuals.
• Strong interpersonal, communication, and problem-solving skills.
• Familiarity with CEIA magnetometers and Rapiscan x ray equipment is a plus!
• Understand, operate, and train others on magnetometer operations.
• Basic knowledge of personal computers and peripherals, word processing and spreadsheet software, e-mail, and the Internet.
• Proficiency with Microsoft Office Suite programs (Excel, Access, and Outlook) and a working knowledge of payroll systems. Experience using ABI scheduling software is a plus.

Physical Demands:

• Ability to extend one’s arm(s) in any direction.
• Ability to be subject to substantial repetitive motions of the body or its parts.
• Ability to exert up to 40 lbs. of force occasionally, up to 15 lbs. of force frequently, and up to 10 lbs. of force constantly to move objects.
• Ability to view a computer screen for long periods of time.