Assistant Banquet Manager

Full Time
Scranton, PA 18503
Posted
Job description

Assistant Banquet Manager Job Description

Job Description

Dept/Company: Food and Beverage

Reports To: Banquet Manager, Catering Director, F&B Director.

Purpose: Assisting Banquet Manager in achieving customer satisfaction, profit, and revenue goals by overseeing Banquet Operations.

Areas of

Responsibility:

  • Ensures satisfaction of customers by supervising banquet personnel.
  • Ensures room is set up in accordance with customer specifications by supervising the set-up staff, and inspecting room.
  • Conducts function review and adjusts specifications as necessary.
  • Ensures operation equipment is up to standard by completing monthly inventory.
  • Inspects Banquet Rooms on an on-going basis and takes appropriate steps to ensure facilities are in excellent conditions at all times.
  • Manages food and beverage service provided during functions.
  • Ensures the quality of food and beverage products served
  • Assists in all Banquet inventories and organizations.
  • Helps develop and implement strategies and practices which support employee engagement.
  • Provides employees with proper training.
  • Communicates performance expectations and provides employees with on-going feedback.
  • Reports employee progress to Banquet Manager.
  • Creates 100% guest satisfaction by delivering Yes I Can! service.
  • Communicates and reinforces the vision for Yes I Can!
  • Uses teamwork to support guests and employees
  • Seeks opportunity to improve customers experience by seeking customer feedback.

Key Skills and

Requirements:

  • Skilled in the use of techniques and strategies required to deliver training materials in group setting or one-on-one.
  • Performance Management, Supervisory—demonstrates ability to relate to, communicate with, and motivate employees to sustain high performance and quality levels.
  • Leadership skills
  • Microsoft Office/Computer Skills
  • Must be able to carry up to 50 pounds alone and up to 70 pounds with team.
  • Banquet Serving Experience: 2 years minimum
  • Professional Demeanor
  • Early Morning Availability
  • Weekend Availability
  • Willing and able to work 12 hour shifts.
  • Can carry Banquet Serving Tray
  • Can stand for long periods of time

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Scranton, PA 18503: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Banquet: 2 years (Required)

License/Certification:

  • Driver's License (Preferred)
  • RAMP Certification (Required)
  • ServSafe (Preferred)

Work Location: One location

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