Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Controller is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

General Purpose: Assists in the oversight of the accounting operation under the guidance of the Director of Finance; Ensures all functions are being performed accurately, on a timely basis and according to resort standards.

Essential Duties/Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Use equipment only as intended.
• Assist in the management of day-to-day operations and assignments of accounting staff, plan and organize work, communicate goals, and schedule/assign work.
• Advise staff of formal policies and procedures, identifying options and resolving issues.
• Alert management of potentially serious issues.
• Promote teamwork and quality service through daily communication and coordination with other departments. Assist in managing revenues received and dispersed including accounts receivable, accounts payable, and payroll, audit, General Ledger reporting, and cash handling functions for the hotel.
• Implement and maintain acceptable accounting practices and procedures as required by company policy and procedures, generally accepted accounting practices, and as effected by local conditions.
• Prepare financial analyses of hotel operations including variance explanation and make recommendations to ensure the achievement of business goals.
• Preparation of all balance sheet reconciliations on a monthly basis.
• Assist in the preparation of budgets and financial forecasts and reporting.
• Develop and implement financial control procedures and systems; maintain documents for audits of hotel accounts; ensure compliance with government regulations, federal, state and local laws, to include EEOC, Wage and Hour, union contracts, etc. Independently comply with record retention requirements.
• Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.
• Work with other management personnel to establish and implement hotel service standards to achieve maximum profitability and efficiency.
• Assists with the distribution of forecast information as an up to date management tool for operating departments.
• Assists with the review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) of obsolete slow-moving items.
• Interact with outside contacts:Guests – to provide service, send bills and collect payment

Vendors – to pay bills or discuss pricing or billing issues; to ensure proof of insurance
Hotel legal counsel – to obtain legal advice as needed
Insurance companies, tax consultants, auditors, commercial and government banks – to collaborate on ongoing financial issues for the hotel
Regulatory agencies – regarding compliance matters
Other contacts as needed (Professional organizations, community groups)

Secondary job functions

• May process payroll or verify payroll dollars and reports in a decentralized environment.
• May authorize purchase requests as needed.
• May assist with other duties as assigned including assisting staff with their job functions.

Associate is held accountable for all duties of this job.

Qualifications - External

• Fluency in job related English, both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
• Five years Accounting experience.
• Certification of previous training in computers.
• Knowledge of financial software platforms such as Oracle and QuickBooks, property management systems such as Springer Miller Systems (SMS) and Micros point of sales system would be beneficial
• Experience with computers, calculators or word processors.
• Ability to:Input and access information into the computer.

Maintain concentration and think clearly.
Focus on details and resolve numerical problems.
Prioritize, organize and follow up.
Maintain confidentiality of pertinent hotel data.
Promote positive relations with hotel staff.
Provide clear and pleasant telephone communication.
Perform job functions with minimal supervision.
Work cohesively with other departments and co-workers as part of a team.
Prior training in guest relations.

Education or Formal Training:

• College degree, Accounting major preferred.

Working Environment/Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to walk, stand, and sit. The associate is occasionally required to climb and use balance. Additionally, the associate will frequently be asked to use hands and arms to reach, carry, and lift. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job.

While performing the duties of this job, the associate will experience temperature fluctuations, and moderate to high noise levels.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Benefits

Full-time year- round employees:

• Medical / Dental / Vision Insurance (Full-Time)
• 401k
• Retirement Savings Plan (RSP)
• Basic Life Insurance
• Vacation pay (after one year)
• Sick pay, available upon hire
• Ski pass or cash in lieu- Winter perk

Additional perks may include:

• Colleague Rate and Complimentary Room Nights
• Flexible Spending Account
• Free bus passes for commuters
• F&B Discounts

Wage

• The starting salary for this position is 80,000. Actual pay will be commensurate with experience.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Experience:

• Accounting: 5 years (Preferred)

Work Location: In person

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