About Central Bank Center

Lexington is an active and thriving market that is craving an active and welcoming venue for events. The heart of any thriving community is its downtown—and Lexington Center and the historic Rupp Arena are truly the heart of downtown Lexington and one of the most widely-recognized entertainment venues in North America. Rupp Arena in Lexington, Kentucky is fast becoming The must play venue. The 20,000-seat arena, affectionately referred to by some as “the Cathedral of College Basketball” is home to the National Champion University of Kentucky men’s basketball program and has played host to some of the most talented and award-winning musicians/artists in the world including U2, Paul McCartney, Elton John, Justin Timberlake, Kenny Chesney, Taylor Swift, and many others.

Central Bank Center is our convention side, with over 99k sf of exhibition space, 24k sf each of meeting and ball room space, 50k of hospitality space, 10k sf of flexible space, and over 2500 covered and uncovered parking spaces. Both venues are additionally joined in entertaining this area by the Lexington Opera House, showcasing Broadway talent through collaborative bookings of Broadway shows, small venue concerts, and local arts.

Our Purpose

We are building an organization that serves our fans, community, and partners through world class entertainment, sports, and events. We believe in being authentically Kentucky. This means staying true to what makes Kentucky, Kentucky by rolling up our sleeves to get things done, valuing hospitality and gathering together, being a pillar in our community, teamwork over the individual, celebrating our wins, taking risks, and stretching our potential. As part of Oak View Group 360, we embrace a positive disruption.

OVG360 was built on the idea that we are all fans first, and our decisions and guest interactions are made through that lens.

Position Summary

The Assistant Director of Operations reports directly to the Director of Operations. The Assistant Director of Operations will direct, supervise, and schedule all aspects of the day to day facility operations including Operations/Conversion crew, Engineering/HVAC, Technical Services, Information Technology and Special Projects and management of the Custodial Cleaning and IATSE Union/Stagehand third party contracts and scheduling needs, while maintaining ADA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.

Essential Duties & Responsibilities:

Develop operating procedures that conform to corporate standards, customized to the specific needs of the facility, and consistent with the goals and objectives of the client, facility, and corporation.

Manage subordinate supervisors who oversee employees in all Operational Departments.

Develop training programs for all members of each respective operations department.

Develop and maintain working relationships with all departments.

Assist in the preparation of the annual operating budget and recommend an annual capital budget for long-range repairs and improvements to the facility.

Understand and ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed.

Investigate, analyze, and resolve operational problems and complaints.

Conduct periodic staff meetings to discuss procedures, problems, and enhancements.

Assist in the preparation and negotiation of service agreements for housekeeping services, and other operations agreements as needed.

Ensure facility’s fire and emergency safety systems are in operating order and compliant with all codes, ordinances, and laws and that appropriate training programs are in place for all employees regarding the systems.

Other duties as assigned.

Required Qualifications:

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Direct oversight of facility or complex related to operations and/or maintenance.
• Minimum of four (4) years’ experience supervising/training personnel.
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Experience managing and training a team
• Experience in contract negotiations, budget preparation, contracts, and purchasing procedures.
• Possess any licenses, certificates or training required by local, state, or national authorities for the operation of the equipment found in the facility.
• Ability to read and comprehend blueprints, drawings, and other related materials.
• Ability to establish and maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines or other light power-driven equipment.
• Skilled in operating a personal computer using Windows and Microsoft Office software.
• Ability to follow oral and written instructions and communicate effectively with other in both oral and written form.
• Ability to organize and prioritize work to meet deadlines.
• Ability to work effectively under pressure and/or stringent schedule and produce accurate results.
• Be licensed and insured to operate a motor vehicle in the United States.
• Working knowledge of AutoCAD preferred.

Working Conditions:

• Working from various heights with use of lift equipment, catwalks, or ladders
• Work in a shared office environment
• Extensive movement throughout and around the facility, including catwalks, heights, and climbing or descending of stairs and ladders
• Lifting, carrying, & moving items that can be bulky or heavy
• Extensive time spent with moderate to loud noises
• Manual dexterity.

Oak View Group

Oak View Group/OVG360 is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Vaccination Statement

We are committed to ensuring all of our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Thus, OVG360 highly recommends vaccinations of all employees, sub-contractors, and vendors.

EEO Statement

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.