Assistant Shop Lead

Full Time
Durham, NC 27713
Posted
Job description
Req ID: 2785
Job Category: Retail
Location: Durham, NC, US, 27713
Job Family
Sales
Exempt/Non-Exempt
Non-Exempt
Function
Sales
Essential Duties and Responsibilities
  • Role model and help to lead an elevated experience in your shop that fosters a more personalized, clientele relationship with the perfect blend of style, expertise, & sleep solutions.
  • Support execution of action plans to meet sales, KPI, payroll, shop expense, and profitability goals.
  • Support local market outreach initiatives to drive new client traffic into your shop.
  • Assist in the training and development of the team to ensure efficient & consistent shop operations while minimizing loss and maintaining a safe workplace.
  • Ensure compliance and adherence to T&N policies & procedures and all company directives.

Functional/Technical Competencies
  • Lead by example with consistent and effective communication to keep employees informed.
  • Strong written and verbal communication skills with excellent planning and prioritization skills.
  • Champion our culture with a balance of accountability & shared recognition for a job well done.
  • Cultivate a collaborative, positive, & fun work environment aligned with our company values.
Experience/Education
  • Ideal candidate will have 2+ years in a customer facing retail or related industry environment.
  • Ideal candidate will have 1+ years experience retail or service industry leadership experience.
Job Factors/Work Environments
Key Relationships
Competencies

SSB requires COVID vaccination for all roles that require air travel and/or any attendance at our corporate offices. In addition to the SSB policy, employees are required to comply with COVID policies established by a vendor or customer.

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), medical condition genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.

SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.


Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

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