Job description
Job Summary: The Service Manager assists in the direction and coordination of activities of the Door Center.
ESSENTIAL ACCOUNTABILITIES:
1. Assists in coordinating assembly, work schedules (including temporary personnel as needed), and warehousing operations to ensure service leads are met
2. Assists in establishing operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise, and keeping of warehouse inventory
3. Monitor production to ensure satisfactory levels as well as customer service levels are being met
4. Ensures that corporate programs regarding safety, security, care of equipment and facility, etc., are followed, ensures OSHA compliance
5. Ensures the availability of parts required for warehouse assembly and production by coordinating with the General Manager
6. Inspects warehouse facilities and equipment and recommends changes in allocation of space and storage procedures to General Manager
7. Inspects physical condition of warehouse and equipment and schedules needed maintenance
8. Investigates customers' complaints involving such matters as damaged items, overcharges, and delay in shipment, and confers with General Manager on necessary adjustment
9. Assists with meeting weeks of inventory, scrap and damage goals
10. Responsible for an "injury-free" workplace
11. Assist in the development of an annual Individual Development Plan (IDP) and meet all training targets as spelled out in the IDP and by corporate goals
12. Perform other duties as assigned
PHYSICAL REQUIREMENTS:
1. Manual dexterity and hand to eye coordination for operation of hand/power tools
2. Extended time on feet, walking distances up to 200 feet
3. Frequent stooping, bending, walking, carrying and lifting (up to 50 pounds)
MINIMUM QUALIFICATIONS REQUIRED:
1. Clear and effective written and oral communication skills
2. College education or related experience
3. Organizational, time management and analytical skills
4. Valid drivers license
5. Good supervisory, leadership and motivational skills
6. PC / Windows skills
7.Mechanical aptitude / power tools
ESSENTIAL ACCOUNTABILITIES:
1. Assists in coordinating assembly, work schedules (including temporary personnel as needed), and warehousing operations to ensure service leads are met
2. Assists in establishing operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise, and keeping of warehouse inventory
3. Monitor production to ensure satisfactory levels as well as customer service levels are being met
4. Ensures that corporate programs regarding safety, security, care of equipment and facility, etc., are followed, ensures OSHA compliance
5. Ensures the availability of parts required for warehouse assembly and production by coordinating with the General Manager
6. Inspects warehouse facilities and equipment and recommends changes in allocation of space and storage procedures to General Manager
7. Inspects physical condition of warehouse and equipment and schedules needed maintenance
8. Investigates customers' complaints involving such matters as damaged items, overcharges, and delay in shipment, and confers with General Manager on necessary adjustment
9. Assists with meeting weeks of inventory, scrap and damage goals
10. Responsible for an "injury-free" workplace
11. Assist in the development of an annual Individual Development Plan (IDP) and meet all training targets as spelled out in the IDP and by corporate goals
12. Perform other duties as assigned
PHYSICAL REQUIREMENTS:
1. Manual dexterity and hand to eye coordination for operation of hand/power tools
2. Extended time on feet, walking distances up to 200 feet
3. Frequent stooping, bending, walking, carrying and lifting (up to 50 pounds)
MINIMUM QUALIFICATIONS REQUIRED:
1. Clear and effective written and oral communication skills
2. College education or related experience
3. Organizational, time management and analytical skills
4. Valid drivers license
5. Good supervisory, leadership and motivational skills
6. PC / Windows skills
7.Mechanical aptitude / power tools
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