Job description

Assistant Retail Operations Specialist -FGX International - Smithfield, RI

GENERAL DESCRIPTION/ROLE
The Assistant Retail Operations Specialist will support the Retail Operations Specialist in ensuring the successful execution of all projects related to the sale and distribution of Company product.

MISSIONS & ACTIVITIES:

Partner with the Retail Operations Specialist to effectively plan and communicate customer projects as it relates to new product rollouts, product resets, and markdowns for key customers.
Collaborate with the Company’s Retail Service team on project execution and the resolution of any product and/or fixture requests.
Utilize customer service skills in order to respond to account inquires and the resolution of operational problems.

PROFICIENCIES REQUIRED:

Strong communication, project management, and customer skills.
Solid organizational skills with the ability to multi-task.

QUALIFICATIONS:

Associates Degree required, Bachelor’s Degree preferred.
1 - 3 years of administrative experience.
Ability to work in a fast-paced corporate environment with the ability to build and maintain relationships with internal and external customers.

ADDITIONAL COMPETENCIES REQUIRED:

Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

BEHAVIORS:
Ability to demonstrate, uphold, support and model the Essilor Values:

Working Together
Innovation
Respect & Trust
Entrepreneurial Spirit
Diversity

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 1 year (Required)
• Administrative: 1 year (Required)

Work Location: Hybrid remote in Smithfield, RI

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