Job description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Associate Product Specialist, Launch 2023
Mastercard is a global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Make an Impact as an Associate Product Specialist
The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience. As an Associate Product Specialist in Data & Services you will have the opportunity to experience two rotations over the duration of the program. These rotations will take place in two of the three following groups:
Global Loyalty Services
Global Loyalty Services helps customers drive their engagement and grow their business through loyalty program management, offers and Cardholder Services. Our world-class loyalty solutions enable Issuers and/or Merchants to reward, protect and assist cardholders driving overall brand usage, retention and brand preference. Our vision is to become the partner of choice for Issuers and Merchants by leveraging our solutions to drive profitable consumer engagement and Mastercard preference.
Marketing Services
Marketing Services acquires new consumers and increases engagement with existing consumers to drive business results for clients. We work with financial institutions, fintechs, merchants, digital players and governments to engage consumers at every stage of the marketing journey to drive better marketing outcomes leveraging a unique blend of global marketing expertise, data, analytics, technology, our network of preferred partners, and Mastercard brand assets. We are also a strategic force multiplier, accelerating adoption and use of Mastercard products and services, and driving incremental growth in our core business.
Insights & Analytics
Insights & Analytics leverages trusted data to empower organizations to make smarter decisions for better outcomes through insights portals and analytics tools and solutions. We partner with financial institutions, merchants, and public sector organizations, enabling them to understand their business and take actions. From executing best-in-class testing analytics, to understanding spend activity in a geography, to benchmarking overall payment performance and operations, I&A is the engine that enables Mastercard and our customers to create value from data.
As an Associate Product Specialist, you will:
- Maintain centralized product governance and program franchise model for pricing, marketing, cardholder communications and analytics and operations.
- Manage new and existing consumer communication and awareness channels via B2B, B2B2C and B2C channels
- Provide competitive landscape, trends, consumer insights, research and end-to-end program analytics
- Keep track and provide guidance on laws, regulations that impact the product globally
- Collect and work with data including standardizing, summarizing, offering initial observations and highlighting inconsistencies
- Work with various product lines, technologies, and industries
Responsibilities
- Support the analysis of internal and external stakeholder needs and issues
- Conduct market research to inform profitability targets for a specific product
- Assist in creating reports on market insights and industry trends
- Assist in monitoring project plan statuses
- Gather and analyze data needed for decisioning
- Assist in the creation of best practice documents for internal and external stakeholders
- Draft materials such as training decks or portions of RFPs
Qualifications
- Undergraduate degree with a graduation date between December 2022 – August 2023
- Demonstrated ability to act with a persistent and relentless sense of urgency
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent verbal and written communication skills with the ability to effectively communicate to many audiences, from technical resources to regional product and marketing leads
- Excellent listening and presentation skills
- Strong analytical thinking, problem solving and cross-functional team building skills
- Competency with Microsoft Office including Word, Excel, and PPT
- Candidates must be a U.S. citizen, U.S permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Westchester County Salary Range: -
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