APGFCU – Your Community Credit Union! For over 80 years, APGFCU has shared our financial experience and provided valuable products and services to build stability and financial independence, one member at a time. We are looking for those who want to join this movement and become a part of a growing organization. We offer competitive pay and great benefits.

Summary:

Under the general direction of the Support Services Branch Manager, perform diversified duties related to ATM balancing to include depository functions, releasing depositories, researching cash differences and flipping the ATM drawers on a daily basis. Assist the ATM Control Officer with Vendor concerns and cash management as needed.

Essential Duties and Responsibilities:

Daily Settlements: Process and balance deposits for each ATM. Release depository after balancing is complete. Flip ATM drawers while the vendors are at the ATM’s for balancing. Research and make corrections for cash differences related to the ATM differences. Assist the ATM Department as needed concerning vendor schedules and also with cash management.

Maintenance: Order and maintain branch and remote ATM supplies and coordinate delivery to site through first line vendor. Maintain videotapes for ATM remote locations and assist branch operations, Fraud Security Officer and internal auditing with fraud investigations.

Account Research and Processing: Investigate/resolve issues related to ATM Deposits and withdrawals using appropriate reference tools made available to research account histories. Identify and communicate issues that need to be addressed in an effective and timely manner.

Member Service and Internal Support: Receive written or verbal requests for information and/or assistance from members. Research records and documents as required. Contact member with results. Answer questions from branch operations involving daily ATM settlements.

Cash Management: Order cash for the Automated Teller Machines (ATM) as scheduled. Coordinate cash delivery to the Automated Teller Machines. Monitor cash amounts in the Automated Teller Machines to determine appropriate levels are maintained. Enter cash amount in Spectrum.

Returned Cards: Timely and effectively process and document debit and credit cards that have been returned to the Credit Union via the United States Postal Service.

Other Duties: Perform other duties as assigned.

ADDITIONAL: Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security as examples, if applicable).

Qualifications:

• Education: Equivalent to a high school diploma plus additional courses in accounting and/or computers.
• Experience: Over one year of accounting and customer service experience. ATM experience preferred, other experience may be substituted.
• Knowledge, Skills, and Abilities: Knowledge of basic accounting, the Spectrum system and the ATM product. Familiar with the National Credit Union Administration regulations. Personal computer skills required including Microsoft Word and Excel; familiar with business office procedures, good oral and written communication and problem solving skills, ability to work independently and good use of judgment.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is frequently required to sit, stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds, and be capable of transporting related supplies and equipment. Specific vision abilities by this job include vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability to Protected Veteran status.

APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send to the Human Resources Department and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e-mail address.