Job description

Who Is Bristol Farms?
Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood and produce, compliment it with an awesome array of groceries in each aisle and create an extraordinary experience for each and every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; to create a fun, interactive and engaging environment where we invite the guest to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude and work well in a team environment. People who are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table
You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Job Title: Bartender
Department: Full Service Restaurant
Reports To: Full Service General Manager
FLSA Status: Non-exempt

SUMMARY
This is a Customer Service driven position that requires superior service that will exceed the customer’s expectations. It is essential that the Bartender be multi-task oriented and exhibit attention to detail. They must be able to work in a very fast pace restaurant environment. The Bartender must have strong communication skills, high stamina, be energetic, self motivated, enjoy serving the public, have a positive, willing attitude, and have strong sense of urgency in all duties performed.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for setting up and/or closing down the bar area for daily business. Ensures timelines are met in the execution of all bar orders. Facilitates traffic flow in/out restaurant area. Assures customer’s expectations of Newfound Market’s food quality is exceeded. Performs other duties as assigned.

Greeting, seating, serving, & expediting Customer’s orders.

Required to memorize codes, menus and specials.

Required to know contents of the restaurant menu and is able to answer customer questions concerning food and beverage being served, ingredients used and preparation methods.

Required to set up restaurant/bar tables and all other necessary duties to accommodate customers.

Ensures all opening and closing procedures have been done.

Ensures all work areas are stocked and ready for business, staff should not leave work area during busy periods of the day/night.

Takes food and beverage orders, delivers food, makes and delivers drinks, coffee & espresso.

Follows liquor laws implicitly, in every regard including, but not limited to the verification and authenticity of valid, acceptable identification. Is responsible for ensuring that all alcohol served is to persons aged 21 and over.

As mandated by California state law; Bartenders of alcoholic beverages must be18 years old or older.

Assist co-workers with table bussing, drink refills, stocking and other duties as assigned.

Works closely with Restaurant Cooks, and other Service staff to establish teamwork between the kitchen staff and Bartenders/Cashiers to insure customers are being served in a timely manner.
(From the time the customer places the order to the time they get their food should be no more than 10 minutes for appetizers and total of 18 minutes for entrées.)

Adheres to all Newfound Market’s policies & procedures when handling POS and payment; including but not limited to:

1. Follows procedures for signing in/out on registers when inputting customer’s orders.
2. Accurately records daily transaction amounts.
3. Accurately records prices and collects payment.
4. Collects cash, checks, or charge payments from customers and makes change when required.

Maintains a clean and sanitary work area at all times.

Knows all cleaning chemicals authorized in the Food Service area and understands proper usage.

Follows safe food handling procedures as mandated by health authorities.

Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover foods. Utilizes leftover foods before opening new product.

Inspects food and food preparation to maintain quality and sanitation in accordance with the FDA and local health departmental codes and Newfound Market’s stringent standards.

Follows safety work standards and reports any safety hazards to Restaurant Management.

Engages in safety training and reports unsafe conditions to Restaurant Management.

Reports all broken or hazardous equipment to Restaurant Management.

Availability requirements include; but are not limited to days, evenings, weekends, & holidays.

Follows polices and procedures set forth in the employees handbook at all times.

Serves customers with a smile and willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business.

At all times, meets and exceeds Newfound Market’s standards in appearance, extraordinary food, customer service, quality and cleanliness.

QUALIFICATIONS
To perform this job successfully, a Bartender must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

CUSTOMER SERVICE SKILLS
Bartenders are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Bartenders are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the work place.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience is preferred.

LANGUAGE SKILLS
Ability to read and interpret documents such as menus, safety rules, operating and maintenance instructions, and other procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Newfound Market’s employees.

KNOWLEDGE OF ENGLISH
This is a customer service driven position. The employee must have the ability to speak, read and understand English.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to resolve conflicts in such a manner so as to create a win-win situation.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT
The noise level in the work environment may be loud.

Why You’ll Love Working at Bristol Farms:

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your restaurant and guest service skills
• Opportunity for growth within our family of brands
• Benefits available – Including medical, dental, vision, and 401K
• Numerous scholarship opportunities available to full & part time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment

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