Job Function

Weight

Job functions describe the substance and most important responsibilities of the job.

Totals 90%

1. Administration

• Mix ingredients, such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks for guests and the service bar.
• Serve wine and other draught or bottled beer.
• Collect money for drinks and food served.
• Order and requisition liquors and supplies.
• Place bottled goods and glasses to make an attractive display.
• Slice and pit fruit for garnishing drinks.
• Replenish supply of clean linens, silverware, glassware, and dishes in bar area.
• Notify a manager immediately of any guest complaints.
• Use proper etiquette guidelines with guests.
• Practice and observe all safety rules and procedures.
• Assist all service personnel in any duties as requested.

70%

2. Support

• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to accurately report information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.

20%

Professionalism and Style Expectations

Weight

These are expected of every associate within StepStone Hospitality, Inc.

Totals 10%.

3. Personal Effectiveness

• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

5%

4. Communication

• Understands and communicates the StepStone Mission and Core Values.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.

5%

Physical Requirements

associate. ·· Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds. · Other duties may be assigned.