Job description
Loews Hotels at Universal Orlando is Now Hiring a Beverage Supervisor for their High Volume Resorts!
Beverage Supervisor:
Supervises and coordinates all restaurant activities in accordance with Loews Hotels standards. Assists all managers in the Restaurants with supervising the restaurant/outlet to include; planning, organizing, directing and coordinating all restaurant activities to ensure efficient operation of department. Assists with training and scheduling of team members, monitors the host/hostess stand and service delivers to ensure proper service to guest.
Essential Functions and Responsibilities
Performs departmental opening and closing duties
- Monitors and supervises department staff
- Assists with the scheduling of restaurant staff according to established guidelines and forecasted needs
- Represents the Restaurant Manager in his/her absence
- Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
- Personally supervises dining room and kitchen activities to ensure quality production/delivery of product/service
- Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
- Supervises completion of required set up / preparation, at beginning of shift and clean up restocking at end of shift
- Inspects all equipment prior to, during and at end of shift, reports any needed repairs to supervisor
- Inventories supplies at beginning of shift, obtains supplies necessary to support forecasted level of business
- Other duties as assigned
General:
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with Loews Hotels standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with Loews Hotels standards, policies and rules
- Recycles whenever possible
- Remains current with Loews Hotels information and changes
- Complies with Loews Hotels uniform and grooming guidelines
Specific Job Knowledge, Skills, and Abilities
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
Required:
· Experience working in food service and quick serve operations
· Certifications; ”Food Service Manager” as required by State of Florida regulations, TIPS or equivalent
· Ability to work flexible schedule to include weekends and holidays
Preferred:
- Associate of Science degree or advanced Food Service experience
Qualification Standards
Education: Associate of Science degree or advanced Food Service experience
Experience: Experience working in food service and quick serve operations
Licenses or Certificates: Certifications; ”Food Service Manager” as required by State of Florida regulations, TIPS or equivalent
Job Type: Full-time
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Work Location: One location
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