Job description

• A commitment to the mission and activities of P2P and to the community being served;
• Warm, welcoming and responsive personality with outstanding interpersonal communication skills;
• Self-motivated, responsible and accountable, ability to work unsupervised while also working as part of a diverse team;
• Proactive approach to problem solving with strong decision-making skills;
• High ethical standards, comfort dealing with confidential information;
• Belief that a commitment to diversity, equity and inclusion will provide the best environment, experience and services for everyone, and especially the P2P community;
• Possess warmth, sense of humor, honesty and compassion;
• Ability to communicate fluently in both Spanish and English languages;
• Ability to travel between Darien and Stamford sites;
• Physical ability to perform tasks that may require prolonged standing, walking, recurring bending, crouching, stooping, twisting, reaching above shoulders, and or other physical activities, and lifting a minimum of 50 lbs. assisted or unassisted;
• Availability to work Saturdays and travel to multiple P2P locations (Darien, Norwalk, Stamford).
• Answer and respond to incoming phone calls, direct calls to appropriate staff and manage client appointments;
• Welcome and check-in clients arriving for appointments with warmth, patience and excellent customer service;
• Conduct new client intake and food pantry eligibility paperwork;
• Provide support to and work alongside volunteer receptionists;
• Assist in on-the-job training and onboarding of new reception volunteers;
• Troubleshoot client-related issues;
• Maintain a safe, neat, orderly, clean and organized workplace; and
• Assist the Site Manager and Assistant Site Manager with additional tasks as necessary.

Job Type: Full-time

Pay: $18.10 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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