Site/Program: Dolores Street Shelter Program/Safe Sleep Village

Reports to: Site Coordinator

Compensation: $25 per hour.

Posting Date: Interviews to be scheduled on a rolling basis until position is filled.

Agency Description:

Dolores Street Community Services (DSCS) provides neighborhood-based shelter, housing, advocacy, and support for people seeking dignity, health, and hope in San Francisco. The Dolores Safe Sleep Village was opened in September 2020 due to the COVID pandemic. It is one of nine different programs operated by DSCS. The Dolores Safe Sleep Village is and emergency shelter program serving a COVID unknown population. The Safe Sleep Village consists of more than 40 client and outdoor tent spaces and is located in the Mission neighborhood. Please note this is an outdoor position. We require all staff to be up-to-date with COVID vaccination record.

Primary Responsibility:

Under the supervision of the Dolores Adult Shelter Program Director and the Site Coordinator, Shelter Monitors are responsible for the operation and security of the shelter site and the supervision of the shelter guests. We are currently seeking full-time monitors. All shelters operate 7 days per week and weekends are required. Shelter shift blocks as follows: 12a-8a, 8a-4p, 4p-12a

Essential Duties and Responsibilities:

• Facilitate daily check-in and check-out procedures of clients including rounds, wellness checks, meal deliveries and other regular routines as asked
• Meet the physical demands of the position: stay awake during any assigned shift, lift approximately 30 pounds, navigate stairs and narrow work spaces, use a standard phone and computer, and work independently
• Ensure safety and security within the shelter sites and respond to emergency situations, as necessary
• Submit reports to management, as needed, using daily logs, forms, email, and phone calls
• Occasionally assist with emergency shift coverage on short notice
• Complete the assigned shifts as expected FT monitors are usually assigned a set schedule
• Attend required staff meetings and trainings
• Collecting, cleaning out and resetting of guest spaces
• Collecting linen, site trash, occasional light cleaning and disinfecting of staff floor and stations as needed
• Supporting with janitorial duties if short staffed
• Other duties as assigned and necessary

Qualifications:

Required:

• Ability to meet the physical demands of the position (see above)
• Written and oral communication in English
• Spanish speaking enough for instructions and basic communications, preferred (Fluency strongly preferred)
• Basic computer proficiency (MS Word, e-mail)
• High School Diploma or equivalent;
• At least 2 years of experience providing services to low-income, homeless adults or day laborers, LGBT and/or immigrant communities
• Volunteer experience, customer service experience and transferable skills will be considered.
• Knowledge on harm reduction practices
• Have knowledge of or experience with trauma-informed practices

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Formerly homeless, former shelter participants, and LGBT individuals are strongly encouraged to apply.

Dolores Street Community Services is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgendered individuals