Join Our Mission

The Bilingual Transportation Specialist is responsible for driving and transporting youth, following transportation schedules, and completing assignments, paperwork and/or reporting as required.

Goal of our Sheltered Hearts Program

Our goal is to provide safe and timely reunification for a child and their family or suitable sponsor.

In partnership with the Department of Health and Human Services, the Sheltered Hearts Program provides family reunification and short-term shelter for children who have entered the United States without a guardian. Children reside in our family-style cottage located on our 2,000-acre campus while our bilingual staff provide a safe and nurturing environment for children.

Job Responsibilities

• Responsible for driving and transporting youth to and from appointments and other youth related services.
• Maps out routes, itineraries, and destinations. Completes necessary paperwork and reports according to Agency policy and protocol.
• Moves or carries cargo onto, into, off of, or out of the vehicle(s) being operated and moves or carries cargo from the vehicle to the delivery or storage point.
• Starts, stops, steers and controls vehicles both on the grounds and over the road.
• Conducts safety inspection on vehicles prior to operation, including but not limited to checking gauges, fluid levels and tire pressures.
• Tends to routine maintenance of vehicles operated including detailing exterior and interior of vehicle
• Pumps gas and potentially air to tires if needed while traveling. Ensures any vehicle damage, maintenance, accidents, etc. are reported according to Agency policy and protocol.
• Serves as back up for other transportation positions.
• Adheres to agency policies and procedures; follows and supports agency mission, vision and values including participating in internal surveys and data collection for continuous improvement initiatives.
• This position will comply will all federal, state and local laws and regulations, including those or ORR, ICE and the NYS Office of Children and Family Services

Job Requirements

• Minimum of High School Diploma and/or equivalent.
• Minimum of 1-3 years of driving experience.
• First Aide / CPR Certification.
• TCI Certification.
• Full COVID-19 vaccination required.
• Must have a current, valid driver’s license per Agency guidelines. Travel required.
• Able to work with a culturally and economically diverse population
• Bilingual Required (English to Spanish)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)