Job description

MUST HAVE BILLING AND COMPLIANCE EXPERIENCE

The Senior Analyst Contract Compliance - Fiber builds and maintains relationships with various business partners to facilitate the Billing Team contract assessment. The Senior Analyst works with internal business partners to support the project management of Fiber Billing and Collections contract compliance.

Additionally, the Senior Analyst Contract Compliance – Fiber serves as the primary liaison for the Sales and Legal Departments for new contracts or Request for Proposal (RFP) with non-standard billing contract terms. As such, the Senior Analyst Contract Compliance – Fiber is expected to obtain accounting approval for contractual exceptions and provide guidance on customers’ requests.

Essential Job Functions

• Review, analyze and create exceptions to contract drafts
• Determine Accounting approvals needed for contract draft exceptions
• Provide exceptions and/or approvals for contract drafts to Sales and Legal
• Develop and maintain management reporting tracking tools for Fiber Billing Team contract assessment to monitor progress and measure efficiencies based on the Contract Compliance established requirements and guidelines.
• Proactively manage relationships with Sales and Legal to influence future customer negotiations by providing insight on the implementation impacts of commercial deals, certain customer project management, and status contract delivery.
• Review and validate proposed projects needed for compliance with new billing contractual terms
• Administrate projects for new billing contract compliance
• Provide project communications, project deliverables and regular meeting participation to projects needed to comply with new contractual terms

Education/Certifications

• Bachelor’s Degree required

Experience/Minimum Requirements

• Five (5) years of professional level technical/industry experience
• Two (2) years’ experience in project management

Other Skills/Abilities

• Expert knowledge in reviewing and interpreting commercial real estate agreements.
• Demonstrated knowledge of building and utilizing databases and reporting tools to administer and review commercial deal points and/or legal provisions

Manages Ambiguity

A. Resourcefully addresses problems that don’t have clear solutions or outcomes and makes substantial progress.

B. Embraces change and shows ability to stay focused, effective and positive in the face of uncertainty.

Customer Obsessed

A. Regularly assesses customer service levels and identifies creative, viable ways to drive substantial improvement.

B. Internalizes customer feedback and provides innovative ideas to meet future needs.

Working Conditions:

• Works in a normal office setting with no exposure to adverse environmental conditions.
• Some travel required.
• Location/Schedule: The preferred location for this role is Westborough, MA and will be hybrid with 3 days per week in the office. Wednesday is a required office day.
• Time zone and will report to another local CC office.

Additional Information:

• Must be vaccinated
• M-F, 8hr days, Full-time
• 6-month assignment

Job Types: Full-time, Contract, Temporary

Pay: $33.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Westborough, MA 01581: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Fiber Billing and Collections: 5 years (Preferred)
• reviewing and interpreting commercial real estate agreements: 5 years (Preferred)
• building and utilizing databases and reporting tools: 5 years (Preferred)
• contract draft exceptions: 5 years (Preferred)
• exceptions and/or approvals for contract drafts: 5 years (Preferred)
• Develop and maintain management reporting tracking tools: 5 years (Preferred)
• customer project management, and status contract delivery.: 5 years (Preferred)

Work Location: One location

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