We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for a Billing Coordinator to research and resolve invoice issues with vendors and sales team members resulting in accurate and timely billing to our customers.

What to expect

Previous experience in the promotional products is not required. During onboarding, we will provided a structured class that teaches what you need to know to be successful. When you start, you can also expect:

• Ability to work from home, in a distraction-free environment
• Long-term relationships among customers and colleagues
• Small-company community feel, with big company benefits
• Accurately invoice HALO customers (Account Executives)
• Review and resolve issues with vendor invoices within set vendor terms
• Review freight charges and apply/remove from order
• Prepare and update Excel spreadsheets when needed
• Communicate effectively with customers (Account Executives) to resolve billing issues
• Autonomy to diagnose customer situations and provide one-touch resolution
• Empowerment to achieve deadlines using good judgment to on how to prioritize your time
• Supportive team with swing resources to ensure customer coverage
• Use ERP to maintain digital records customer contact and associated outcomes
• Be a strong brand ambassador for HALO with account executives, co-workers, and suppliers as well as on social media
• Model HALO values of working as One Team, Ingenuity, Inclusion, and Determination
• Exercise good judgment to solve customer problems using HALO policies and protocols

• 3+ years of office-based clerical experience
• 2+ years of Accounts Payable and/or Accounts Receivable experience
• High School diploma or GED
• Experience in Microsoft Word, Excel, and Outlook
• Enjoy problem-solving, and helping customers
• Comfortable making judgment calls, and prioritizing workload
• Working knowledge of ERP systems (to track customer interactions)
• Excellent oral, written and interpersonal communication skills
• Knowledge of and experience with basic business math
• Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
• Ability to deliver under deadlines with a high level of accuracy
• Curious, flexible and good humored with a positive “can do” attitude
• Active participant in giving and receiving in appreciative and constructive feedback
• Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments

Preferred qualifications

• Previous role in data entry
• 5+ years of experience in Accounts Receivable and/or Accounts Payable
• Associates degree
• Proficiency in Microsoft Teams
• Previous experience in the promotional products industry and/or freight-related experience

More about HALO

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions is the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: Most roles offer hybrid work. In addition, we pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
• Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. Enjoy our program that focuses on behavioral health coaching, therapy and psychiatry, personalized skill development, and providing access to care for your dependents. In addition, we offer nation-wide coverage Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Careers page.