Job description

Association Health Care Management is hiring a Billing Payment Recovery Specialist And Billing Processing Specialist at our Houston Office.

JOB FAIR MARCH 9TH 8:00-11:00AM

11111 Richmond Ave, Ste. 250, Houston, TX 77082

Career Growth + Mobility!

A Great Company Culture & Team Atmosphere That is Alive and Unique!

Please submit your application via Indeed for immediate consideration.

The Role

Association Health Care Management is seeking Billing Payment Recovery Specialist and Billing Processing Specialist to join our team in Houston. A Great Company Culture & Team Atmosphere That is Alive and Unique!

We are looking for a competent Payment Recovery Specialist to contact customers and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. our payment recovery specialist should exhibit professionalism and trustworthiness.

Association Health Care Management is seeking Billing Processing Specialist to join our team in Houston. A Great Company Culture & Team Atmosphere That is Alive and Unique! Our Processing Specialist should exhibit professionalism and trustworthiness.

You should have excellent communication and negotiation skills, as well as an ability to work independently.

Company Profile

Association Health Care Management, Inc. established in 1983 has always maintained our own TPA license, giving us an advantage when dealing with complex healthcare systems. With this, we have helped project managers, insurance companies, benefit providers, and associations develop and implement various healthcare solutions.

Our goal is to provide powerful healthcare management solutions in a rapidly changing industry. We help leaders solve their organization’s most critical problems and opportunities. Together we create lasting change with significant results.

We Offer

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Great Company Culture
• Career Mobility

DUTIES AND RESPONSIBILITIES

RECOVERY

• Process payments and refunds.
• Recovering declined payments for existing members
• Processing on 10 different platforms
• Working with Excel on daily bases
• Handle inbound/outbound calls to collect payments from past due accounts.
• Minimum outbound call requirements per person: 80 calls daily
• Has the ability to establish and maintain effective working relationships with clients and fellow employees.
• Are self-starters, goal-oriented, and can work effectively within a team environment or independently as well.

PROCESSING

• Review account status and ability to read transactions.
• Take actions to encourage timely debt payments.
• Process payments and refunds.
• Processing tickets submitted from call center
• Issuing refunds, processing cancelations of member’s accounts
• Ability to respond to emails and have effective communication.
• Analyzing and responding to disputes/chargebacks
• Processing chargeback prevention alerts
• Minimum ticket requirements per person: 150 tickets daily
• Minimum chargeback requirement per person: 30 daily
• Processing on 10 different platforms
• Has the ability to establish and maintain effective working relationships with clients and fellow employees.
• Are self-starters, goal-oriented, and can work effectively within a team environment or independently as well.
• Knows HIPPA

Qualifications

RECOVERY

• Spanish speaking a plus
• High school or equivalent.
• Pass background check.
• Good time & Attendance.
• Knowledge of Microsoft Office.
• Basic knowledge in Excel is a must.
• Ability to work efficiently in a fast - paced environment.
• Experience as a Collection specialist or similar role is preferred (Training provided for the right candidate).
• Comfortable meeting goals and expectations.
• Problem-solving skills.
• Skilled in negotiation.
• Has a proven track record of success in customer service.
• Ensures quality work with accuracy by monitoring their own work.
• Individual that adapts well with changes in the work environment, manages completing demands and deal with frequent changes, delays, or unexpected events.
• Team player that follows instructions, works well with others, takes direction from leaders, and able to solicit feedback.

PROCESSING

• High school or equivalent.
• Pass background check.
• Good time & Attendance.
• Knowledge of Microsoft Office.
• Basic knowledge in Excel is a must.
• Ability to work efficiently in a fast - paced environment.
• Experience as a Collection specialist or similar role is preferred (Training provided for the right candidate).
• Comfortable meeting goals and expectations.
• Problem-solving skills.
• Skilled in negotiation.
• Has a proven track record of success in customer service.
• Ensures quality work with accuracy by monitoring their own work.
• Individual that adapts well with changes in the work environment, manages completing demands and deal with frequent changes, delays, or unexpected events.
• Team player that follows instructions, works well with others, takes direction from leaders, and able to solicit feedback.

Job Type: Full-time

Hours:

Monday-Wednesday 8am to 5:30pm

Thursday-Friday 8am-12pm and 8am-5:30pm These two days rotate every week.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Houston, TX 77082: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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