Job description
POSITION TITLE: Breakfast Supervisor
REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager
POSITION SUMMARY:
A Breakfast Supervisor is responsible maintaining the breakfast area up to brand standards and to provide the best-in-class experience for all guests. Greeting and assisting guests, providing prompt and courteous services, ensuring all food products are maintained, replenished and that the dining area remains clean and inviting at all times.
THIS ROLE IS BEST FOR SOMEONE WHO IS:
- Is a self-starter
- Ability to communicate effectively verbally
- Team player
- Ability to exceed expectations of guests
- Excellent time management skills
DUTIES AND RESPONSIBILITIES:
- Create, organize, and maintain scheduling for all breakfast associates
- Order products and conduct inventory for breakfast area
- Recruit and train new employees
- Train, supervise and support the breakfast team
- Conduct monthly department meetings
- Conduct monthly deep cleaning for breakfast area
- Ensures breakfast area is sufficiently stocked at all times
- Prepares and serves the daily breakfast bar
- Schedule and plan cleaning duties to team
- Assign tasks and ensure all tasks are completed
- Ensures cleanliness of breakfast area
- Greets each guest and ensures guests are satisfied
- Ensure timely and accurate customer service
- Handle complaints and specific customer requests
- All other duties as assigned/required.
POSITION REQUIREMENTS:
- Must be able to verbally communicate in English.
- Must be able to stand for long periods of time.
- Must be able to lift 40 lbs.
Brand: Hampton Inn
Address: 118 Soledad St. San Antonio, TX - 78205
Property Description: Hampton Inn and Suites San Antonio
Property Number: 64
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