Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for a Business Analyst with Business Travel Industry experience to join BCD Travel.

Business Analyst

Full-time, (home) based in the United States

We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role you will be responsible for reviewing requests for mid-office programming as well as creating detailed and realistic business and technical requirements associated with proposed projects.

A snapshot of this opportunity

• Facilitate processes to ensure that final proposal documents realistically fit business need and ability of organization to deliver on it
• Consultation on business and technical analysis with project stakeholders and enterprise technology personnel
• Provide subject matter expertise on travel industry practices and underlying industry technologies
• Provide management with key information related to client concerns, programming errors and escalations
• Maintain a good understanding of all GDS and BCD Travel technology products to ensure proper process can be developed and implemented
• Plan and organize projects to ensure company objectives are met.
• Facilitation of, and participation in, activities with internal business partners to understand and gather business needs and requirements
• Assume and perform other duties and responsibilities, not specifically outlined herein, as is proper and inherent to the position

How you can set yourself apart

• Extensive experience in the travel industry, including MidOffice Applications knowledge as part of an organized technology team (Key-CO/Internal support)
• Expert hands-on knowledge of all aspects of the travel reservation process
• Extensive knowledge of at least Sabre, Amadeus or Apollo
• You have a good understanding of BCD Travel front-mid-and back-office processes
• Able to use and communicate in English as the primary language
• Able to work on multiple projects concurrently

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com.

Interested?

Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via careers@bcdtravel.com. Note: send your application via the website only.

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• Note: We’ll give preference to internal and/or furloughed employees.