Job description
Overview:
Come join an experience! Add your talent to a team of forward-thinking game changers that make an impact by driving innovative solutions.
Trissential is currently seeking a Business Analyst (Communications & Documentation) to join our dynamic team in Milwaukee, WI (Remote). Responsibilities:
Responsibilities and Accountabilities:
Competencies:
Performance Measures:
Working Conditions:
Trissential is a trusted partner for end-to-end quality services and management consulting for digital transformation. As a part of our parent company, Expleo, we are a global organization partnering with major corporations and leading non-profits in over 30 countries. Guided by our mission and values, Trissential puts people at the heart of our organization.
Come join an experience! Add your talent to a team of forward-thinking game changers that make an impact by driving innovative solutions.
Trissential is currently seeking a Business Analyst (Communications & Documentation) to join our dynamic team in Milwaukee, WI (Remote).
Position Summary:
- The Business Analyst will lead day-to-day development of documentation and communication for releases and communications for a large software deployment project
- Our top goal is always to meet the needs of our clients (internal & external); thus, our expectations are to work with clients to analyze, design, implement and support active initiatives.
- TheBusiness Analyst will be part of a team that defines business solutions which are the best in the industry at delivering services in the most efficient manner possible while meeting specific industry and domain standards and regulations.
Responsibilities and Accountabilities:
- Facilitate cross functional requirements gathering sessions between client teams and user communities to create or assist others in gathering and writing user requirements, documentation, instructions, procedures, and presentations using multiple methodologies including waterfall, agile, and hybrid
- Translate business rules, requirements, and process flows into requirements, process models, user stories or other client specific requirements documentation utilizing industry standard tools
- Liaise with project stakeholders on an ongoing basis to ensure strong collaboration between impacted team members & clients
- Comprehensibly understand all functions of the systems for which requirements are being created
- Diagram current/future state Business/Operations & Technical Processes utilizing industry standard tools and techniques
- Approaches issues from multiple perspectives and collaborates with clients in generating creative, effective and practical solutions
- Question current methods, while evaluating broad implications, to develop practical improvements. Focuses on achieving goals rather than a fear of failure
- Apply understanding of technical/system concepts within technical area to assist with design review of solutions
- Liaise between technical team and subject matter experts/end users to ensure alignment and understanding of what is to be delivered
- Effectively communicate to team members and stakeholders in a timely and clear fashion and provide ongoing proactive communication to clients on work progress and impediments
- Measures performance of the newly implemented solution against desired results and makes basic improvements; demonstrates a strong sense of ownership for outcomes
- Evaluate business processes, anticipate requirements, uncover areas for improvement, support the development and implementation of solutions
- Manage the requirements lifecycle. Assist in estimating work for stories and requirements, track / trace requirements, develop relevant acceptance criteria
- Facilitate grooming and prioritization of stories, support release planning activities, and demonstrate functionality as needed
- Prepare design flow, wireframe, and reporting documentation
- Assist with the planning and execution of User Acceptance Testing (UAT) as needed
- Perform research into project-related issues and products
- Support projects post-deployment
- Proactively identify potential changes in project scope, issues and risks and devise contingency plans
- Own the product backlog and facilitate grooming and prioritization of stories with all stakeholders
- Ensure adoption of the standardized project processes and standardized product capabilities implemented and assist in task estimation and tasks and project plans
- Leverage leading practices and comprehensive business and technical knowledge to advise clients and align to key business drivers
- Support and mentor other Business Analysts
- All other duties as assigned
Competencies:
- Possess a “Consultative Mindset” that aligns the ability to function as a trusted advisor that connects effectively with our clients and allows for innovation through collaboration
- Understand all functions of the systems for which requirements are being created - what the business does and how it operates
- Familiarity with business analysis concepts, tools, techniques, and best practices
- Ability to apply critical thinking and problem-solving skills to analyze, simplify, and translate complex business problems and apply the appropriate level of planning, organization, and structure to drive results to multiple levels in the organization
- Ability to determine how to identify and improve processes
- Ability to analyze the impact of new requirements and features
- Ability to adapt quickly to client, environment, and team dynamics
- Understand and able to follow various SDLC and project management methodologies including agile, waterfall, and hybrid models
- Ability to work independently and take full responsibility for multiple areas
- Experience in collecting, defining, documenting and testing business requirements, and stories
- Ability to lead meetings and interact effectively with various constituents and drive to consensus and resolution of questions/issues/requirements
- Ability to handle concurrent projects of moderate or complex scope
- Familiarity in Microsoft Office applications, especially Project, Word, Excel, Visio, PowerPoint
- Strong verbal, written communication, and negotiating skills with the ability to adapt style and approach to various levels and audiences
- Experience working both independently and collaboratively
- Customer-focused, "do what it takes" attitude while being flexible and open-minded
- An ability to multi-task (strong prioritization skills), with a sharp eye for detail
- An ability to foresee and anticipate needs. You will be proactive and self-drive in nature!
- A natural ability to motivate people and align expectations effectively
- A sense of confidence in your style, yet flexible and exceptional at adjusting and meeting multiple demands
- A sense of urgency to obtain results and respond well under pressure
- A keen sense of team orientation, with the ability to establish and foster strong relationships
Specific Qualifications
:
- Bachelor’s degree or equivalent work experience
- Experience in the healthcare management systems desired with proven record of documentation and release notes experience.
- EPIC and Genesis application experinece will eb very useful
Performance Measures:
- Effective transparency and communication with both your client and Trissential
- The client is satisfied with performance
- Trust is strengthened
- Lives Trissential Values
Working Conditions:
- Remote / Virtual (Time Zone Requirement)
- Potential for some travel
- Works independently or well within a team
- Wants to continuously grow knowledge base and skill set
- Collaborative, consultative mindset
- Works well in a fast paced environment
- Strong technical background
- Deep knowledge and curiosity about technology and systems
- Agile mindset
- 10+ years of professional experience as a Business Analyst
- Ability to organize, prioritize and delegate
- Proven success in operating in a fast-paced environment
- Experience in collaboration tools (JIRA/Confluence)
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