Business Banking Associate

Full Time
Shawnee, OK 74804
Posted
Job description

Business Banking Associate

If you have ever thought about a career in banking, look no further. We are looking for individuals that are eager to grow personally, professionally, and be a part of a growing institution. A Business Banking Associate will bring an upbeat, positive, and outgoing personality. We will provide you with the necessary tools to confidently assist customers and build lasting relationships.

Summary of position:

Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures. Delivers quality customer service by greeting and responding to customers promptly and courteously. Executes competent security procedures by being observant and informed about potential security risks.

Duties and Responsibilities:

  • Provide Impeccable customer service and retention
  • Provide quality service to all customers by answering product and service questions while being courteous and responsive to all customers’ needs
  • Process transactions for retail and commercial customers accurately and efficiently
  • Balance and maintain an accurate cash drawer
  • Open new accounts and perform account maintenance
  • Comply with all departmental and company policies and procedures
  • Demonstrate knowledge of banking laws and regulations
  • Willingness to lead by example and mentor those around you
  • Complete quarterly regulatory training in a timely manner
  • Perform any other duties as assigned

Qualifications:

  • Ability to multi-task
  • Strong interpersonal skills
  • Demonstrate creative problem solving
  • Strong communication
  • Attention to detail
  • Ability to maintain confidentiality and handle sensitive information
  • Professional appearance

Education and Experience:

  • High school diploma or equivalent
  • 6 months cash handling experience
  • 2 years experience in a customer service position

Position Hours

Monday - Friday

First National Bank & Trust Co. is an Equal Opportunity Employer

Job Type: Full-time

Physical Demands:

  • Bank-related travel if applicable
  • On occasion, may be required to lift and/or move up to 25 pounds
  • Hearing, speech, close vision
  • Sitting, including computer use
  • Driving with own transportation to other branches
  • Filing responsibilities may include standing, walking, lifting, kneeling, and crouching

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Cash Handling: 1 year (Preferred)
  • Banking: 1 year (Preferred)

Work Location: In person

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