Business Banking Operations Specialist

Full Time
Hollywood, CA 90068
Posted
Job description
Overview:
Starring Role: Business Banking Specialist

Are you able to develop and maintain long term relationships? First Entertainment Credit Union is seeking a Business Banking Specialist who will support company initiatives that will assist in achieving organizational member satisfaction objectives. The next Business Banking Specialist is someone who can provide support to strengthen member relationships and service business members with day-to-day needs. This individual will have had experience with business banking and operations.

Who We Are
First Entertainment is the financial ally for the creators of entertainment and those who support them. In our commitment to be a Workplace of Choice for our teammates, we pride ourselves on having an inclusive culture that celebrates “Your Story.”

Our teammates' hard work and dedication to our members is why we were named one of the Top 10 Credit Unions in California in 2021 by Forbes. Learn more about our recognition and start a career where Your Story Matters™. At First Entertainment Credit Union we believe that every story matters - that includes our members, employees, community, and those interested in joining our growing team. The Credit Union has served its members since 1967 and has grown to manage more than $2.1 Billion in assets with over 90,000 members. We are a member-owned, not-for-profit financial institution that provides our members with financial products and services designed to meet their needs at every stage of life.
Role Summary:
Here at First Entertainment Credit Union, we pride ourselves on the Total Member Experience and believe in being a Member Focused organization as one of our top core values. As our new Business Banking Specialist, you will be a supporting actor to the Business Banking division and play a vital role in enhancing the member experience as well as ensuring operational excellence. You will have the ability to connect with individuals from various backgrounds and deepen the member’s relationship established with First Entertainment Credit Union. You will possess an elevated level of business acumen and will support the Business Banking Manager to increase revenue and expand our member base through the successful origination of Business Deposit Accounts, Business Loans, and Cash Management solutions. Moreover, you will have the ability to be immersed into the development of policies and procedures for business products and services.

Not only will you assist business members with their financial needs and servicing requests, while identifying opportunities to effectively offer products but consumers as well. You will have the ability to unearth and anticipate potential needs of the business and/or consumer. You will be equipped with knowledge in business loans, services, delivery channels, rate pricing, underwriting and funding, and back-office deposit administration. Furthermore, you will be in possession of strong interpersonal skills that will be utilized to fortify the relationship First Entertainment Credit Union has with the surrounding business community. You will have great oral and written communication skills that will be used when contacting members and educating them about new products and services being offered. Come serve as the next Business Banking Specialist and be the conduit for business members to relay their concerns and servicing needs to the organization.

At First Entertainment, your role and every role are essential to our Vision [To be the best financial partner for people in entertainment], Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], and Core Values [ People + Members First + Ownership Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
Qualifications:
The ideal candidate will have a minimum of least 3 years in business banking, operations, and member service. Additionally, this individual will have achieved a bachelor’s degree from a four-year college or university or be in possession of an equivalent combination of education/experience.
Inclusive Perks and Benefits:
Competitive Salaries + Medical + Dental + Vision + Life and AD&D Insurance + LTD + Flexible Spending Account (FSA) + Employee Assistance Program (EAP) + Calm Premium Subscription (the #1 App for meditation & sleep) + Gym/Fitness Reimbursement + Wellness Program + 401K Match + Profit Sharing Contribution + Generous Paid Time Off (PTO) + Paid Sick Leave + Paid Holidays + Paid Volunteer Hours (community service) + Education Reimbursement + Student Loan Repayment Assistance + Career Path Professional Development Opportunities + Lucrative Bonus Potential (Better Together Award) + Technology Stipend + Hybrid Flexible Schedule (3 days remote & 2 days in office) + Work from Home Office Supplies Stipend + Teammate Referral Bonus (potential range from $2,500 to $5,000) + Teammate Loan Discounts (Mortgage, Auto, and Consumer Credit Card) + First-Time Home Buyer Program + Weekly Convenient Voluntary Car Wash On-Site + Company Branded Spirit Wear Stipend + Co-Ed Softball Team + Exclusive FUN Engagement Events all year long and Much More.

EEO Statement
First Entertainment is an Equal Opportunity Employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. If you need reasonable accommodation to complete this application, please contact First Entertainment's People Operations Department at FirstEntPeopleOps@firstent.org.

Additionally, we support Pay Transparency - Pay Transparency Statement.

External hires must pass a background check. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.

Candidates must possess current authorization to work in the United States as it is not First Entertainment’s practice to sponsor individuals for work visas.

  • The minimum and maximum annualized hourly base range for this position is $38.02 to $57.02 in California. The target starting hourly rate is between $38.02 and $47.52.
  • This compensation and benefits information is based on First Entertainment’s good faith estimate as of the date of publication and may be modified in the future.
  • The starting hourly rate within the range will depend on a variety of factors that may include relevant prior experience and/or education, or skills and expertise.

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