Job description

Do you find passion in learning? In defining and re-defining processes? In using technology to enhance efficiencies and working as a team to create a great customer experience?

American Credit Acceptance is looking for talented individuals to join our Operations team, where you will learn our business specifically on the servicing side or the originations side, and make a meaningful impact on our growth, profitability and customer satisfaction.

In this role you will:

• Learn the necessary technologies and toolsets
• Work as part of Product Teams to innovate and execute quickly with Agile methodologies
• Improve our customer experience
• Work with executives, business leaders and subject matter experts across the company to achieve results
• Ensure our business partners and associates have reliable processes that drive efficiency and effectiveness
• Improve existing process and develop new ones
• Learn about the finance industry
• Build the skills to be a leader in the business world

Responsibilities:

• Gather, organize, and analyze information
• Contribute and execute on multiple projects
• Provide daily support for departmental operations
• Perform statistical analyses to support business decisions
• Provide insight for process improvement across functional areas
• Contribute to accurate goal setting, clear communication, and precise execution of company objectives
• Other tasks as assigned

Qualifications:

• Bachelor’s Degree required. GPA of 3.0 or higher preferred.
• Finance, Accounting or Economics majors preferred but analytical liberal arts majors absolutely considered.
• Professional experience through internships, part-time or full-time work, and/or extra-curricular activities.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated ability to learn new things with initiative and courage.
• Demonstrated excellence in working effectively as an individual and as part of a team.
• Excellent analytical, quantitative and problem-solving skills
• The ability to quickly assess problems and find workable solutions
• The skills to synthesize information, distill relevant facts and reach logical conclusions
• Ability to multi-task, work in a deadline driven environment, and a desire to deliver exceptional customer service
• Intermediate to advanced proficiency with MS Excel, Word, PowerPoint and Access

Who we are

American Credit Acceptance (ACA) is a private, fast-growing, innovative finance company serving the emerging credit segment of the auto industry. In just 10 over years, ACA has built a portfolio with over $4B in assets, and has exciting plans for significant growth in the next 3 years and beyond. At ACA, we focus on:

• Industry leading analytics
• Innovative technology
• Exceptional integrity with our customers and business partners
• Most importantly, the development of our associates to lead our company to continued success in the future.

ACA is headquartered in beautiful Spartanburg, SC. With 7 colleges and graduate schools in town, a thriving arts and downtown community, close proximity to the mountains as well as other metro areas like Greenville and Charlotte, Spartanburg is a great place to live and start your career.

EEO Statement

ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

You are not officially considered an applicant unless you have completed an employment application in ACA’s online applicant tracking system, iCIMS.

Job Type: Full-time

Pay: From $24.04 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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