Job description
Gentiva is an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.
- Skilled nursing (snf) business office and/or Medicaid knowledge is a plus
- Displays detail- and deadline-oriented work ethic with the ability to prioritize and multi-task
- Capable of being flexible in each days workload and responsiveness to changing business needs
- Ability to work with confidential information
- Confident to work independently
- Ability to communicate clearly
- Is a role-model to other team members, encouraging continuous improvements and high levels of customer service and adherence to procedures
- Shares information with team and supervisor to improve overall team performance
- Can admit mistakes and take action to avoid repeating them
- Exercises professional judgment and demonstrates good problem-resolution skills
- Very comfortable working with multiple online and computer applications
- Quick to learn and apply new knowledge
- Effectively processes and integrates time-sensitive information from multiple sources
- Provides exceptional customer service in a live operations or call center environment
- Demonstrates commitment to following written processesBachelor’s degree or minimum of three years of work experience
- Bachelor's degree or minimum of three years of work experience
This role requires full COVID-19 vaccination.
- Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
- Competitive Salaries
- Mileage Reimbursement
- Professional Growth and Development Opportunities
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
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