Job description

Overview:
Because of the business volume, bussers may be used at Hard Rock Cafe. They are directly
responsible for the maintenance and upkeep of the restaurant, which allows other
departments to focus on the guests.

Responsibilities:

• Clearing dirty tables.
• Resetting tables.
• Sweeping the floor.
• Emptying trash cans.
• Stocking ice/products.
• Maintaining a clean and organized back dock area.
• Pre-bussing tables.
• Having a sense of urgency.
• Assisting and communicating with hosts, servers and other bussers.
• In some Cafes: removing ketchups; refilling guests’ drinks and setting up bar premixes.

This job description reflects the position’s essential functions; it does not encompass all of
the tasks that may be assigned.

Qualifications:
EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• High School diploma or GED equivalent.

SKILLS

• Remaining calm in a hectic, fast-paced atmosphere.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests and co-workers.

Manual dexterity, hand-eye coordination, and ability to work with hand above
shoulders.

• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance,

carry) up to 10 pounds.

• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
• Ability to travel via auto or airplane for long periods of time.

Additional Details:
Must be at least 19 years old.

• Maintaining a well-groomed appearance (“having a plan”).
• Following all uniform guidelines.
• Practicing all general safety & sanitation standards.
• Recycling products, where possible.
• Maintaining HRC’s 5 core Values and Mission Statement.
• This Cafe may cross-train the Servers and the Bussers. This “Server Assistant” will

become a rotated position for the Servers and only used during busy volume shifts.
Please see the Server job description for details.

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