Job description

Job Description:

General Overview:
The CAD/Project Support Specialist is responsible for CAD design work, general sales support for Siplast Paraguard Roof Perimeter Systems, assisting with updating/maintenance/creation of Design Services collateral, and routine project support operations within the department. The CAD/Project Support Specialist reports directly to the Design Services Manager.

Position Responsibilities:
Primary duties consist of, but are not limited to, the following:
Siplast Roofing, Waterproofing, and Building Enclosure Systems Detail Program:

• Maintain a file management system for access to specific details and related files for use by company employees

• Creation and review of details for specific project situations

• Update and maintain all current detail sets for each product line.

• Creation of new short-form specification drawings, fastening schematics, interactive Adobe system drawings, and drawings for product installation guides.

• Development of future capabilities of the program.

Paraguard Roof Perimeter Systems Sales Support:

• Management of daily operations for Paraguard Roof Perimeter Systems including:

• sizing, custom fabrications, and order verification

• job specific quoting

• the entire order placement process

• entry of purchased Paraguard components into the relevant job file and notation of required adenda

• RequestParaguard samples/literature, etc. from the vendor to support efforts of the Sales and Marketing Departments.

• Work with customers to ascertain correct accessory products & quantities needed per job (coping, edge systems, expansion joint, green roof, etc.); answer questions and resolve problems

• Coordinate product support activity with Siplast sales personnel concerning products, determining best options based on the project and specifications, etc.

• Close collaboration with the vendor to obtain job-to-job pricing, freight, and availability, etc.

Support updating, maintenance, and creation of installer's guides, specification section templates, and code approval listing quick reference spreadsheets.

Occasional backup for other inside tech team members, as designated, during absences from work (i.e., vacations, personal days, etc.)

Assist with developing innovations and goals towards the continuous improvement of the Design Services Department.

Other duties and special projects, as assigned by manager.

Minimum Requirements/Qualifications:

• High school diploma or GED equivalent

Preferred Qualifications - Education, Experience, & Skills:

• Strong knowledge of and proven ability with AutoCAD.

• General knowledge of Adobe Illustrator.

• Bachelor’s degree preferred, but not required with extensive work experience.

• Strong service and communication skills including:

• A team player approach to problem-solving

• Strong written and verbal communication skills

• Strong organizational skills

• Proven follow-up ability

• Meticulous attention to detail

• Solid problem resolution skills

• Discipline to continuously maintain several operational activities at once

• Communication style flexibility for dealing with a variety of customer types

• Functional knowledge and proven ability with Microsoft Office and/or Google Suite.

• General overall knowledge of roofing technology including deck design, substrate materials, and membrane technology, and other related areas is preferred.

• Desire and ability to attain a comprehensive knowledge of Siplast products, technology and designs, practices, procedures, and operations.

• Moderate experience with hand drafting and sketching.

Physical Requirements:

• Ability to frequently work in a stationary position for long periods of time (such as sitting and/or standing at a desk); Ability to occasionally move about to accomplish tasks or to move from one work area to another

• Close visual acuity to view documents, computer screens, and files

• Ability to frequently converse with and convey information to others on the phone and in-person

• Manual dexterity to operate standard office equipment and keyboards and perform filing functions

• Ability to position self to bend, pull, reach overhead and at or below shoulder level to perform filing functions

• Ability to move up to 10 lbs. occasionally and up to 30 lbs. rarely, such as paper files

Note: The statements herein are intended to describe the general nature and level of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

At Siplast, we believe our employees are our greatest resource. We offer competitive salary, benefits, and vacation package for all full-time permanent positions. Siplast is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Must be eligible to work in the U.S. without need for employer-sponsored visa (work permit).

If you are an internal employee, please do not apply here. Please click on the Careers bubble in Workday, which can be accessed via the HR Portal.

Job Type: Full-time

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