Job description

Full or Part - Time Donor Recruitment Specialist

Looking for a job that saves people's lives? Look no further.

Blood Bank of Hawaii needs you! Our Donor Recruitment team is the first point of contact via phone for our potential blood donors. Our most successful team members are passionate, energetic, and high achievers. They realize that with every phone call, three lives can potentially be saved. They are organized, accurate, and PC literate. They are able to work independently, but also never hesitate to jump in and help a team member. Other necessary qualifications include excellent communication skills, with an emphasis on listening and responding appropriately to donor's questions and concerns. Top-notch customer service is a must!

Must be available to work from 11 AM to 7 PM.

Responsibilities and Duties

• Calls prospective blood donors via telephone, using call lists as provided, e-mailed requests or accepts in-coming calls from prospective donors and schedules appointments accordingly and ensuring that the donor meets the eligibility requirements, and enters data into the computer system.
• Meets established donor recruitment appointment goal for appointments and show rate with minimal customer complaints (under established guidelines).
• Ensures that calls are done courteously and professionally. Responds to donor needs and questions in a sensitive and appropriate manner.
• Accurately updates and maintains donor profile information in the donor database.

Qualifications and Skills

Candidates should be able to read, write, and speak English. The position will be located at the Young Street Donor Center located in the McCully area.

The aforementioned responsibilities of the Donor Recruitment Specialist describe the general nature and level of work and are not an exhaustive list.

The Blood Bank of Hawaii is an equal opportunity employer. We do not discriminate on the basis of age, race, sex, religion, color, national origin, ancestry, marital status, disability, sexual orientation, arrest, and court record or any other protected category recognized by state and federal laws.

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

Job Type: Full-time

Pay: $15.80 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift

Work Location: In person

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