Administrative Office of the Courts

Business Unit: 24400

Case Manager, #10115222-24400, Full-Time, Term, in Albuquerque, NM

# of Positions: 1

Opening Date: 12-19-2022 - Close Date: 03-01-2023

Job Pay Range: II: $21.382 - $42.763 per hour

Target Pay Range/Rate: $24.710 per hour

The Bernalillo County Metropolitan Court is recruiting for a Full-Time, Term, Case Manager position, #10115222-24400, for the Behavioral Health Unit in Albuquerque, NM. Essential Tasks: Currently this position is funded through June 30, 2023. Incumbent will screen, assess, and determine the status and needs of defendants for treatment and ancillary services under the direction of the Specialty Court Team. Will meet with defendants face to face as often as required based on a defendant’s needs. Maintain an active caseload of defendants. Investigate defendant’s educational, family, criminal, employment, housing, and social background and/or previous treatment compliance. Work with treatment providers to develop treatment plans for defendants that meet the orders of the Court. Assist defendants with accessing services related to guardianship, civil commitment, the District Court’s Assisted Outpatient Treatment (“AOT”) program, and employment services. Provide services and support to defendants’ families, including, but not limited to, counseling and assistance with accessing restorative justice programs. Assess and assist defendants with obtaining Developmental Disability waivers and/or referrals to disability rights organizations. Attend any required meetings, trainings, and Court programs. Participate in community outreach. Prepare detailed written and oral reports. Facilitate communication and coordination between care/service/support providers and the Court. Support housing placement for defendants including assistance with housing search, screening potential landlords, housing application process, ensuring appropriate inspections are conducted, and other assistance with move-in activities. Creating a Housing Stability Plan that is focused on housing stability for each defendant. Provide Crisis Intervention for defendants, as necessary. Maintain case notes, appropriate records, chart documentation and other information. Compile lists for statistics and coordinating court calendars for the Specialty Court Programs. Attend court sessions and staffing’s, as scheduled. Conduct scheduled progress meetings with defendants about case management referral appointments. Monitor defendant’s compliance at court hearings and with treatment plan requirements. Report, document, and notify the Court of defendant’s compliance, non-compliance and/or program violations and recommend appropriate actions for consideration by the Court. Provide treatment information and options to judges, by involving treatment providers, court personnel and community members. Assist defendants in gaining access to needed behavioral health, medical, social, residential, financial, and other services as appropriate for defendants. Perform administrative activities and provide customer service as assigned. Have the ability to get along with others and to work under stress. Other duties as assigned by the Court. Finalist(s) may be subject to criminal background checks.

EXAMPLES OF JOB DUTIES

The Case Manager is responsible for assessing and determining the status and needs of defendants for treatment.

Investigates defendants’ educational, family, criminal, employment and social background and or previous treatment compliance.

Works with the Clinical Director to develop treatment plans that meet the orders of the Court.

Attends staff meetings, trainings, community outreach and court programs.

Prepares detailed oral and written reports.

Facilitates communication and coordination between care/service/support providers.

Monitors defendants’ compliance with treatment plan and recommends counseling when appropriate.

Compiles lists for statistics and coordinates court calendars.

Conducts scheduled progress meetings at court appointed locations.

Monitors defendant’s compliance at court hearings and treatment plan requirements.

Reports, documents and notifies court of defendants’ compliance, non-compliance or program violations and recommends appropriate actions.

Provides treatment information and options to judges and involved treatment providers and community members.

Performs scheduled and unannounced site visits to monitor program compliance.

Monitors program compliance utilizing electronic monitoring technology.

Tracks and administers drug and alcohol screens as necessary and maintains alcohol and drug screening protocols, equipment and supplies.

Performs administrative activities and provides customer service as assigned.

Other duties as assigned.

COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of court-ordered rehabilitation or support programs, sentencing guidelines, treatment options and available community services; New Mexico law, civil and criminal procedure; local court rules, policies and procedures, operations and structure; case management; legal terminology; substance abuse and mental health counseling and treatment; community resources available for the homeless and veteran populations; mediation techniques and conflict resolution; investigative techniques; drug screening methods; electronic monitoring equipment and technology.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays and overtime. The employee must regularly interact positively with co-workers, clients, the public, and judges and justices.

This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

BENEFITS

Medical/Dental/Vision/Rx, Short and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]

State paid life insurance, supplemental and dependent life insurance

Optional flexible spending accounts for medical, day-care, and travel expenses

Paid Vacation, Sick and Personal Leave, up to eight (8) weeks

Ten (10) paid holidays

Up to twelve (12) weeks of paid parental leave

Deferred Compensation 457(b) plan

Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]

Flexible work schedules and alternative work locations*

Free health care, Rx, lab work at facility (Stay Well Health Center) in Santa Fe, NM

Bilingual compensation*

Training and career development opportunities

Higher education opportunities and educational leave

May qualify for the Public Service Loan Forgiveness Program (PSLF)

May receive overtime holiday or shift differential pay*

May receive physical fitness leave*

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*these benefits vary by job classification or need*

QUALIFICATIONS

• Education: Bachelor’s degree from an accredited college or university in Criminal Justice, Public or Business Administration, Social Work or a related field.
  

• Education Substitution: Four (4) years’ of directly related or relevant experience may substitute on a year for year basis.

• Experience: Three (3) years’ experience in case management.
  

• Experience Substitution: None.

• Other: May be required to obtain and maintain National Crime Information Center (NCIC) certification within six (6) months’ of hire.

TO APPLY: Must submit the New Mexico Judicial Branch Application for Employment form and proof of education to:

Bernalillo County Metropolitan Court

Human Resource Division

401 Lomas NW

Albuquerque, New Mexico 87102

Telephone: (505) 841-9819 and/or Fax No: (505) 222-4823

Email: metrjobs-grp@nmcourts.gov

EQUAL OPPORTUNITY EMPLOYER